In this episode, we sit down with Brad Shaw, CEO of LivePro, to explore how AI-powered knowledge management is transforming customer service. From reducing call handling times to improving agent confidence, LivePro is redefining how businesses deliver exceptional support.

What You’ll Learn:
-How LivePro helps businesses streamline customer service operations
-The role of AI in enhancing knowledge management for support teams
-Why outdated systems are failing customer service teams—and how to fix them
-Practical strategies to implement AI-driven solutions for better CX
-The future of AI in customer support—what’s next?

If you’re a business owner, CX professional, or tech enthusiast looking to revolutionize customer service, this episode is a must-watch!

🔗 Connect with us:
 • AI Wins on LinkedIn: https://www.linkedin.com/company/ai-wins/?viewAsMember=true
 • Brad Shaw on LinkedIn: https://www.linkedin.com/in/brad-shaw-29ab222/
 • Jay Wijesekare on LinkedIn: https://www.linkedin.com/in/sanjayawijesekare/