AIIM On Air

AIIM On Air

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AIIM On Air episodes

  • TWAIN, Interoperability, and Capture in the Age of AI and Robotics
    In this episode of AIIM OnAir, Tori Miller Liu, CIP talks with Peter Biddell, Chair of the TWAIN Working Group, about why interoperability matters more as automation and AI grow. They cover where TWAIN Classic stands today and why driver conflicts, not hardware, are the top cause of scanner support calls. They also talk about how TWAIN Direct and the new open-source reference platform can modernize existing device fleets, and what the robotics industry can learn from 30 years of document capture standards. Peter also shares the questions every information professional should ask vendors during system selection.
    45 min
  • Nearly 50 Years in Information Management: A Conversation with Paul Carman
    Paul Carman started his career at Eastman Kodak in 1978 and never really left the information management world. He went on to lead IMC (International Information Management Congress), served as AIIM Board Chair, helped bring IMC into AIIM through their 2000 merger, and now runs Xamcor, where he works on M&A in the information management space. In this episode, Paul talks with Tori Miller Liu about why he's stayed engaged with AIIM for almost five decades, whether the old line between "our" data (contracts, invoices, unstructured content) and the data analysts deal with still holds up now that AI needs everything digitized and machine readable, and why he thinks "information" is still the word that matters most no matter what the technology of the moment is called. He also opens up about receiving the 2026 AIIM Award of Merit and the surprise his family pulled off in Baltimore, and shares what he tells his MBA students about breaking into this field.
    31 min
  • The Three C's of Data Readiness: Context, Confidence, and Control
    Subhadra Dutta, Senior Engineering Manager at Shell, shares her original framework for evaluating whether your data is ready for AI. Drawing on 20 years of experience across banking and energy, she explores why cultural context matters in global data management, makes a provocative case for rethinking the term "unstructured data," and outlines the essential skills information professionals need to thrive in the AI era.
    The views expressed by our guest Subhadra Dutta are her own and do not necessarily reflect the views of her employer.
    38 min
  • Structure Over Specialization: The Real Value of Information Professionals
    In this episode of AIIM On Air, titled "Structure Over Specialization: The Real Value of Information Professionals," I engage with Jill Sadler, a senior departmental systems analyst at Los Angeles Metro. Jill shares her unique journey that blends over 15 years of web development and archival expertise, emphasizing how diverse skill sets enhance information management. We discuss the critical role of information professionals in bridging traditional practices with modern technology, including AI and automation. Jill explains how accessibility and user experience in information systems can drive better outcomes and the importance of diversity in shaping effective information management strategies. Join us for an insightful conversation that highlights the evolving landscape of information management and the indispensable value of its professionals.
    32 min
  • Breaking Down Silos: The Evolution of Information Management
    In this episode of AIIM On Air, titled "Breaking Down Silos: The Evolution of Information Management," I, Tori Miller Liu, CIP, dive deep into the evolving landscape of information management with Donda Young, CIP, president and principal consultant of Helius Consulting. We explore the shifting roles within the industry, emphasizing the convergence of records management, data governance, and IT risk management. Donda shares her insights on the importance of collaboration across departments and the critical role of communication in balancing compliance with business goals. We discuss the future of AI in data governance and the necessity for information management professionals to proactively engage in these conversations. Join us as we uncover how bridging technical and non-technical gaps can lead to more cohesive and efficient information management strategies.
    41 min
  • Navigating AI in Information Governance: A Strategic Roadmap
    Join AIM On Air as host Tori Miller Liu, CIP sits down with distinguished AIIM Fellow Amitabh Srivastav, CIP for an illuminating discussion on the future of information governance in the age of AI. This thought-provoking episode explores the intricate relationship between artificial intelligence and digital transformation, delving into essential topics including the building blocks of successful AI implementation, the paramount importance of data quality, and the delicate balance between innovation and privacy protection. Through practical examples from recent projects and insights on emerging trends like blockchain integration, Srivastav offers valuable guidance for information leaders navigating the complexities of technology adoption while maintaining robust data protection standards in today's rapidly evolving digital ecosystem.
    43 min
  • AI Implementation: Strategies for Success
    In this episode of AIM On Air, Tori Miller Liu interviews Swami Jayaraman, Senior Vice President of Global Technology and Chief Enterprise Architect at Iron Mountain. They discuss the evolving landscape of information management, the transformative potential of AI, and the importance of data, particularly unstructured data, in the AI era. Swami shares insights on how organizations can effectively implement AI, the promising use cases in information management, and the critical role of human oversight in AI automation. They also explore barriers to AI adoption, the significance of a zero copy data fabric, and the challenges faced by enterprises in highly regulated industries. The conversation concludes with a look at the future of AI and the role of the AI Center of Excellence at Iron Mountain.
    49 min
  • Breaking Through Digital Transformation Barriers: Insights from Canon Europe's IM Leaders
    In this episode of AIIM On Air, AIIM President & CEO sits down with Darren Rands and Harj Cheema from Canon Europe's information management team to explore the challenges and opportunities in digital transformation. We delve into the significant industry shifts driven by AI and automation and discuss how Canon is leading the charge in reshaping enterprise information management across Europe, the Middle East, and Africa. Darren and Harj share insights on the top challenges businesses face today, including regulatory compliance and the complexities of digital transformation. They also highlight successful case studies, demonstrating the tangible benefits of intelligent information management. Join us for an in-depth conversation about the future of digital transformation and how businesses can overcome barriers to achieve exceptional outcomes.
    40 min
  • Navigating AI in Information Governance: A Strategic Roadmap

    Join AIM On Air as host Tori Miller Liu, CIP sits down with distinguished AIIM Fellow Amitabh Srivastav, CIP for an illuminating discussion on the future of information governance in the age of AI. This thought-provoking episode explores the intricate relationship between artificial intelligence and digital transformation, delving into essential topics including the building blocks of successful AI implementation, the paramount importance of data quality, and the delicate balance between innovation and privacy protection. Through practical examples from recent projects and insights on emerging trends like blockchain integration, Srivastav offers valuable guidance for information leaders navigating the complexities of technology adoption while maintaining robust data protection standards in today's rapidly evolving digital ecosystem.

    44 min
  • Breaking Down Silos: The Evolution of Information Management with Donda Young

    In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, sits down with Donda Young, CIP, President of Helias Consulting and veteran information management professional, to discuss the changing landscape of information management. Young shares her perspectives on how the discipline is evolving from traditional records management into a more integrated approach encompassing data governance, risk management, and AI. Drawing from over 25 years of experience, she emphasizes the importance of breaking down departmental silos, focusing on user needs, and taking an incremental approach to building information management programs. Through engaging analogies and practical examples, Young illustrates how information management professionals can bridge the gap between technical and non-technical stakeholders while maintaining a focus on solving business problems rather than chasing the latest technology trends.

    41 min

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AIIM On Air -- where we explore the methods, technologies, processes, and people on the front lines of digital transformation in action.