In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, sits down with Donda Young, CIP, President of Helias Consulting and veteran information management professional, to discuss the changing landscape of information management. Young shares her perspectives on how the discipline is evolving from traditional records management into a more integrated approach encompassing data governance, risk management, and AI. Drawing from over 25 years of experience, she emphasizes the importance of breaking down departmental silos, focusing on user needs, and taking an incremental approach to building information management programs. Through engaging analogies and practical examples, Young illustrates how information management professionals can bridge the gap between technical and non-technical stakeholders while maintaining a focus on solving business problems rather than chasing the latest technology trends.

In this illuminating episode of AIIM OnAir, host Tori Liu speaks with Kenyetta Dean Pugh, Chief Information Assets Officer at the Central Bank of the Bahamas. Drawing from her journey from librarian to information leader, Pugh shares insights on transforming traditional records management into a comprehensive digital information governance program. She discusses the challenges and opportunities in implementing data privacy frameworks, managing the transition from physical to digital records, and preparing for the increasing role of AI in information management. With deep expertise in both traditional and digital information management, Pugh offers valuable perspectives on breaking down organizational silos, upskilling teams, and creating collaborative frameworks that meet today's complex information challenges in the financial sector.

Join us for a special episode of AIIM OnAir featuring the thought-provoking keynote panel from the 2024 AIIM Conference. Industry visionaries Kashyap Kompella and Galina Datskovsky, moderated by AIIM Board Member Alan Pelz-Sharpe, explore what information management will look like in the years and decades ahead. This candid discussion examines the societal, technological, and economic shifts that will reshape our industry, from artificial intelligence to emerging regulations and evolving compliance requirements. Whether you missed the conference or want to revisit these valuable insights, this episode offers a compelling look at the opportunities and challenges facing information management professionals in an AI-driven future.

In this candid episode of AIIM OnAir, host Tori Miller Liu sits down with Sarah Sheffield, Lead Document and Records Management Specialist at the Strategic Petroleum Reserve, for an illuminating discussion about accessibility and inclusion in information management. Drawing from her personal journey transitioning from library science to records management following health challenges, Sarah offers unique insights into how the digital transformation of information management has created new opportunities for accessibility. She shares valuable perspectives on working in federal information management, earning the CIP certification, and navigating industry changes. The conversation takes an inspiring turn as Sarah discusses how vulnerability and authenticity can strengthen professional communities and how the information management field is uniquely positioned to lead in diversity and inclusion initiatives. She concludes with thoughtful observations about the challenges of managing rapidly expanding information in an increasingly digital world.

In this episode, AIIM OnAir host Tori Miller Liu, CIP, speaks with Chris Foley, Data and Information Management Lead at The Salvation Army Australia. Drawing from his rich background spanning education, museums, and information management, Foley offers a unique perspective on the evolution of the information management industry. He discusses the shift from passive record-keeping to strategic process design, emphasizing the critical importance of maintaining information integrity in an age of easily manipulated digital content. Foley shares insights from his current work managing both paper archives and digital transformation projects, while exploring the changing nature of global information management. His observations about cross-border collaboration and the importance of building trust in information processes provide valuable insights for information management professionals navigating today's complex global landscape.

Join us for an illuminating conversation with Pieter Lokker, CIP, Product Manager for IM Practices and Behaviors at Shell. Discover how his journey from art history to information management has shaped a unique perspective on the industry. Pieter shares insights on Shell's innovative approach to information maturity, their "Powering Information" approach, and the creative ways they're engaging employees through their annual Information Governance Week. Whether you're an IM veteran or just starting your career, this episode offers valuable lessons on connecting dots, demonstrating value, and preparing for the future of information management in a rapidly evolving digital landscape.

In this episode of AIIM OnAir, host Tori Miller Liu sits down with Sheila Woo, Senior Director of AI and Analytics at OpenText, to explore practical approaches to implementing AI in information management. Woo shares valuable insights on preparing unstructured data for AI projects, emphasizing the importance of starting with clear business problems rather than technology-first solutions. Drawing from her extensive background in computational linguistics and natural language processing, she discusses real-world use cases in customer service and information retrieval, while offering practical advice on data preparation and risk mitigation. The conversation provides actionable guidance for organizations looking to leverage AI effectively.

In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, speaks with Jeremy Aston, Senior Vice President and General Manager of Global Services and Solutions at HP, about the evolving landscape of workplace technology. Aston shares his vision for creating more fulfilling work experiences through thoughtful technology implementation, discussing how HP is addressing the challenges of hybrid work environments while prioritizing employee well-being. Drawing from his extensive experience, he offers valuable insights on balancing technological advancement with human needs, introduces the concept of "empathetic grit," and explores how AI and emerging technologies can enhance rather than replace human capabilities. The conversation delves into practical solutions for creating inclusive, flexible workspaces that acknowledge the increasingly blurred lines between work and personal life in our digital age.

In this enlightening episode of AIIM OnAir, host Tori Miller Liu, President and CEO of AIIM, sits down with Joseph Odore, Chair of the TWAIN Working Group. They delve into the critical role of standardization in imaging technology and its impact on information management. Joseph shares insights on why TWAIN standards matter, how they're shaping the future of the imaging industry, and what information leaders and developers need to know to stay ahead.

From mobile scanning solutions to intelligent document processing, this episode covers the latest trends and innovations that are transforming how we capture, process, and manage information. Whether you're an IT professional, a software developer, or an information management practitioner, this discussion offers valuable perspectives on leveraging imaging standards for enhanced efficiency and connectivity in our increasingly digital world.