The complex and fast-paced world of air travel is an irresistible lure for fraudsters. Keeping flights full requires selling plane tickets through a variety of channels and dealing with fluctuating prices, limited time frames, and many layers of regulations. This is an environment that fraud, identity theft, and black marketeering always finds ways to thrive in. For airlines and travel agencies, combating fraud and chargebacks can be an ongoing headache. How can participants in the air travel industry fight back more effectively against criminal fraudsters and customers who abuse the chargeback process?

Travel fraud comes in many different forms. Some fraudsters take over accounts in order to trade mileage points and other loyalty rewards on the dark web, others use the high transaction volume and frequent cancellations of the travel business to test out stolen card numbers without arousing suspicion, and some really just want to fly somewhere for free.

According to the International Air Transport Association, airline fraud costs airlines and travel agencies more than $800 million per year. While airlines may be able to bear some of these costs, it’s much harder for smaller, independent travel agencies who operate on slender margins to survive under high fraud or chargeback rates. For these merchants, it is extremely important to make use of appropriate fraud prevention methods and fight back against illegitimate chargebacks.

Full Text:
https://www.chargebackgurus.com/blog/airline-and-travel-agency-chargebacks

©Chargeback Gurus 2020
Production: Tyler DeLarm
Narration: Sarah Rife