You’re about to step into the world of airport lounges, but not as you know them. The lounge experience is being reimagined. And leading that change is the Plaza Premium Group, the independent hospitality brand that democratized (this is a word you will hear very often in the episode) airport comfort.

In this episode, we take a very comfortable & relaxed lounge chat with Jonathan Song, Chief Commercial Officer at the Plaza Premium Group. We explore whether lounges belong in city centers as well, how partnerships with premium brands shape the traveler journey, and what it really takes to build an ecosystem across lounges, hotels, and dining. Plus — three words to describe Plaza Premium’s internal culture.

If you’ve ever rushed past a lounge entrance wishing you had access, this conversation is for you.

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