Alarm Buzz

In this special edition of Alarm Buzz, we talk with James Harrison, CEO of INVISUS about how homeowners are becoming increasingly vulnerable to cyber threats, especially with more people working or schooling from home.

Security experts are taking this threat seriously and are finding services like INVISUS's product iDefend to make their customer's home environment cyber safe. Reach out to your current security provider expert to start protecting you and your family's digital lives.

James is the founder and CEO of INVISUS, an industry pioneer in cybersecurity and identity theft protection for both the home and business markets. As chief strategist and product visionary for INVISUS, he led the development of the company’s iDefend personal and home cyber defense program and as well as the InfoSafe cyber risk management platform for SMBs.

In this episode, we talk with Dan Wilkins, Account Manager with Security Sales & Integration and Total Tech Summit about how he got started in publications and advertising for the alarm industry, the relevance of print advertising, and more.

In this episode, we talk with Richard Brimhall, Co-Founder of AlarmHive about his beginnings in the industry, why he moved into business management software and started AlarmHive, advice for security integrators, and more.

In this episode, we talk with Connie Moorhead, Owner and CEO of the CMOOR Group about her story in becoming an entrepreneur in the industry and her focus on helping dealers stay legal with CEUs and Licensing. We dive into some of the challenges she faced, her focus on continued education and building community, and the importance of diversity in the workplace.

In this episode, we talk with Robert Few, President and CEO of General Monitoring Services (GMS) about his early beginnings in the industry (starting at age 7), his focus on education, the benefits of working with industry associations, and how we can move into the uncertain future by treating one another with respect and kindness.

In this episode, we talk with John Loud, President of LOUD Security Systems about the fight over who is held responsible for false alarms in the state of Georgia. A bill was recently introduced that would protect alarm dealers from being issued fines from false alarms that occur through no fault of their own. The introduction of the legislation comes on the heels of a more than three-year long legal battle between the City of Sandy Spring and the alarm industry over the city’s decision to pass an ordinance that holds alarm firms responsible for paying false alarm fines incurred by home and business owners.

(Listeners can contact John Loud at 678-300-9785 to in order to support the legislation or visit https://www.legis.ga.gov/legislation/59701 to learn more)

John Loud decided to start LOUD Security in 1995, with the goal to combine the passion for customer service he had learned working at Delta Airlines, with his idea of protecting the Metro Atlanta area with top of the line security systems and monitoring. For more than 25 years, LOUD Security has made the community it serves, and customer service the utmost priority. This dedication, along with its longstanding commitment to combine Today’s Technology with Old-Fashioned customer service has transformed this locally-owned business into one of Atlanta’s largest and leading security companies.

In this episode, we talk with Ginger Hill, Marketing Communications Specialist at the Electronic Security Association (ESA). In honor of it being the week of International Women's Day, we wanted this episode to focus on advice and encouragement for the ladies of the industry. As you can tell from our discussion, Ginger has a lot of love for the alarm industry, and because of that spirit of togetherness she brings, the people of it love her right back!

Ginger Hill serves the electronic security and life safety industry as Marketing Communications Specialist at the Electronic Security Association (ESA), where she dedicates her years of industry knowledge as editor-in-chief of the association’s bi-monthly publication, Security Nation. She is a graduate of National University and Midwestern State University with a Baster’s and Bachelor’s degree in English, respectively.

In this episode, we talk with James Harrison, CEO of INVISUS and Todd Williams, VP of Sales/Marketing of INVISUS about the alarm industry's unique and opportune role in cybersecurity protection as our physical lives and digital lives converge more and more. We discuss how packaging cybersecurity with alarm system installations can increase RMR, improve customer loyalty, and diversify products. Plus, some upselling tactics to help customers understand the incredible value of cybersecurity protection.

James is the founder and CEO of INVISUS, an industry pioneer in cybersecurity and identity theft protection for both the home and business markets. As chief strategist and product visionary for INVISUS, he led the development of the company’s iDefend personal and home cyber defense program and as well as the InfoSafe cyber risk management platform for SMBs.

Todd has spent the last 30 years in technology sales and marketing and has a history of building and mentoring sales professionals utilizing team-focused sales processes. He is currently the VP Sales/Marketing for INVISUS, a cybersecurity technology organization based in American Fork, Utah.

In this inaugural episode, we discuss the vision and mission behind starting Alarm Buzz and what the plans are for its future. We saw it fitting to interview our Director & Producer of Alarm Buzz, Hannah Boone for this first episode.

Hannah Boone has a self-proclaimed non-traditional career story and has been working in marketing for Alarm Industry-specific software for several years. She has a passion for service, the creative process, empowering entrepreneurs, and having fun while doing it! In addition to managing Alarm Buzz, she also currently works as the Marketing & Creative Manager for AlarmHive, software that is All Honey, No Sting for alarm dealers.