Alcon, the global leader in eye care, is using decision intelligence to connect and optimize planning, manufacturing, logistics, and customer service — building a more resilient, modern supply chain. In this episode, we explore how Alcon is orchestrating real-time decisions to deliver on the customer promise: dynamically confirming orders and inventory availability, and centrally coordinating scheduling across its logistics network. The result: lower costs, stronger service, improved production reliability, and freed-up working capital.

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