This podcast define why your Alexa Smart Speaker say, Device is offline in the Alexa App. In Actually Alexa Echo device work today but sometime Alexa offline issues show due to many reason behind for offline issues arise such as Alexa won't connect to WiFi, Alexa internet connection issues, Alexa Device not connect to WiFi router, WiFi router Faulty, Alexa device registration error, etc. So, You don't worry! our Alexa expert available 24hours, so you can contact our Alexa customer service expert through toll-free Alexa Customer Service number +1-844-521-9090.