In this lively episode, Pascal sits down with Jennifer Cavaliere, administrator of Elevated Estates at Forest Oaks in Spring Hill, Florida. What starts with a laugh-filled intro turns into a heartfelt, real-world conversation about leadership, sales, resident care, and—yes—impromptu dance parties in the lobby.

Jennifer shares how her journey began with personal ties to Forest Oaks, from her grandmother being a resident to eventually sitting in the administrator’s chair herself. She opens up about the challenges of staffing in rural areas, navigating family communication, and building trust through proactive care.

 Topics covered:

• Building authentic relationships with SNF caseworkers

• Turning communication into your facility’s best defense

• How humor and joy can transform the work environment

• The power of honoring resident stories

• Embracing the never-ending learning curve of ALF regulations

Jennifer's passion, humor, and no-nonsense approach will leave you both inspired and entertained. This episode is a reminder that assisted living isn’t just a job—it’s a calling.

 Tune in—and bring your dancing shoes!