In this episode of the ALF Boss Operations Podcast, Pascal sits down with Lisa Charbonneau, owner and operator of Assisted Living of Spring Hill. With nearly 40 years in the senior care industry, Lisa shares her inspiring journey from CNA in Rhode Island to running her own six-bed assisted living facility in Florida.

 

She opens up about the challenges of opening during COVID, the realities of staffing and marketing in a small community, and why having a big heart is essential for success in assisted living. From lessons learned in limited mental health care to the joys of running her “Golden Girls” home, Lisa gives an honest and practical perspective every ALF owner, operator, or aspiring administrator can learn from.

 Tune in to hear about resilience, passion, and what it really takes to operate a successful small assisted living facility.

 Listen now: https://alfboss.com/podcast/

In this special episode, Pascal sits down with three dynamic leaders in senior living: Dana Jarrett, Talia Sfarr, and first-time guest Amber Silverthorn. Amber shares her journey from receptionist to RN to executive director, offering insights into her career in healthcare and assisted living. Together, the ladies introduce their exciting new initiative — the Executive Director Roundtable in Brevard County.

They discuss the purpose of the roundtable, how it’s bringing together executive directors and administrators from across senior living and skilled nursing, and why creating a collaborative space for support, shared knowledge, and real solutions is so important for the future of our industry. From compliance challenges to staffing struggles, building partnerships, and even fostering referral connections, this episode is full of wisdom, passion, and inspiration for anyone working in assisted living.

Whether you run a small residential care home or a large community, you’ll come away with encouragement, fresh ideas, and an open invitation to join this growing movement.

In this episode of the ALF Boss Podcast, Pascal sits down with Rose Traub, owner of Assisted Senior Services, a trusted placement agency helping families find the right senior living solution across Central Florida and beyond.

 

With over 14 years of experience, Rose has made it her mission to guide families through the often overwhelming process of selecting the right community — whether it’s assisted living, memory care, or in-home care. She shares:

• The biggest challenges families face when choosing senior living

• How she helps lower-income residents maximize benefits and find quality care

• Why culture, consistency, and kindness in a community matter more than chandeliers and shiny floors

• The truth about national placement companies — and why local matters

• Her advice for facilities looking to make the best impression during tours

Rose’s passion for advocating for seniors and their families shines through in every story she tells. This episode is packed with insights for ALF operators, marketers, and families alike.

 

Insurance might not be the sexiest topic—but lawsuits definitely get your attention.

 

In this episode of the ALF Boss Podcast, Pascal sits down with longtime friend and industry expert Shelagh Grubb of Plastridge Insurance to talk about the real risks assisted living facilities face—and what you can actually do to protect yourself.

Shelagh breaks down:

• The most common lawsuits in ALFs (and how to avoid them)

• Why taking in residents needing a higher level of care is dangerous

• The truth about “cheap” insurance that leaves you uncovered

• Why documentation and family communication are everything

• What to do the moment you receive a records request or lawsuit

We also talk about mindset, leadership, and the emotional punch of getting served—and how to move forward with confidence.

 Whether you’re a new ALF owner or a veteran admin, this episode is packed with insight you can’t afford to ignore.

 Listen now: https://alfboss.com/podcast/

In this powerful episode of the ALF Boss Podcast, Pascal Bergeron sits down with one of Florida’s most respected assisted living leaders — Monique Spruill, Vice President of Operations at SenCare Management and Chair of the Florida Assisted Living Association.

 

Monique opens up about how she went from being seven months pregnant and jobless to becoming an executive director — and eventually overseeing 17+ communities across the state. She shares:

• Her personal journey in assisted living

• The structure behind SenCare's success

• Leadership tips for overwhelmed administrators

• The importance of mentorship in this industry

• Why supporting FALA matters now more than ever

If you’re an ALF owner, operator, or future leader in senior care — this episode is packed with golden nuggets you don’t want to miss.

 

 JUST DROPPED! This week’s ALF Boss Podcast features someone who needs no introduction — Monique Spruill, VP of Operations at SenCare and Chair of FALA.

 

She’s led 17+ buildings, mentored countless ALF leaders, and today… she’s dropping insight you don’t want to miss.

 

 How she entered the industry while 7 months pregnant  What makes a great executive director  Practical tips to avoid burnout and build real systems  Why being involved in FALA is critical right now Her favorite leadership hacks — including “10-Room Tuesdays

This episode is for the ALF operators, the dreamers, the overwhelmed EDs, and those who just want to do this work better. 🎯

🎧 Listen now: https://alfboss.com/podcast/

#ALFboss #ALFPodcast #AssistedLivingLeadership #FloridaALF #SeniorCareSuccess #FALA #ALFSupport #ElderCarePros

In this episode of the ALF Boss Podcast, Pascal sits down with the vibrant and inspiring Talia Sfarr, Executive Director of Market Street Viera, a fully memory care assisted living community in Melbourne, Florida. Talia shares her unique path from Boston's corporate world and senior fitness programs to becoming a passionate leader in assisted living.

 

You’ll hear:

• How Talia transitioned from fitness to sales to executive leadership

• Her views on staffing, compliance, and building trust with both residents and staff

• The story behind Market Street’s beautiful Savannah-inspired design

• Her advice to new Executive Directors and what really makes a community thrive

Talia’s energy is contagious, her insights are real, and her dedication to resident-centered care shines throughout. This is a must-listen for ALF professionals looking for inspiration, leadership tips, and a reminder of why we do what we do.

 Listen now: https://alfboss.com/podcast/

In this week’s episode of the ALF Boss Podcast, Pascal sits down with longtime friend and fellow ALF operator, Lonnie Steckler, owner and administrator of The Pointe of North Gables in Miami. From growing up in a Canadian family-run ALF to becoming a skilled nursing administrator, and eventually leading one of Miami's premier assisted living communities—Lonnie shares the lessons, setbacks, and successes from his two-decade career.

We talk family dynamics, managing staff turnover, finding joy in leadership, how trusting your team can lead to a deficiency-free survey, and Lonnie’s advocacy work with the Florida Health Care Association (FHCA).

Whether you're new to assisted living or a seasoned operator, this episode is packed with wisdom, humor, and heartfelt stories from the frontlines of senior care.

 

Learn more about Lonnie’s facility at thepointeofnorthgables.com  Contact Lonnie: [email protected]

In this lively episode, Pascal sits down with Jennifer Cavaliere, administrator of Elevated Estates at Forest Oaks in Spring Hill, Florida. What starts with a laugh-filled intro turns into a heartfelt, real-world conversation about leadership, sales, resident care, and—yes—impromptu dance parties in the lobby.

Jennifer shares how her journey began with personal ties to Forest Oaks, from her grandmother being a resident to eventually sitting in the administrator’s chair herself. She opens up about the challenges of staffing in rural areas, navigating family communication, and building trust through proactive care.

 Topics covered:

• Building authentic relationships with SNF caseworkers

• Turning communication into your facility’s best defense

• How humor and joy can transform the work environment

• The power of honoring resident stories

• Embracing the never-ending learning curve of ALF regulations

Jennifer's passion, humor, and no-nonsense approach will leave you both inspired and entertained. This episode is a reminder that assisted living isn’t just a job—it’s a calling.

 Tune in—and bring your dancing shoes!

In this episode of the ALF Operations Podcast, we're joined by the powerhouse behind Brookshire Assisted Living in Melbourne, FL – Executive Director Dana Jarrett. From her humble beginnings as a CNA at 17 to now leading a 135-bed community with memory care, Dana shares her inspiring journey through the world of assisted living.

We dig into her roots growing up on a farm, the emotional turning point that led her to healthcare, and the real challenges (and victories) of turning around a struggling Medicaid facility. Dana opens up about building strong teams, managing with heart, and staying humble while leading from the front.

If you’ve ever wondered what it takes to thrive as an Executive Director—or you just need a shot of motivation—this episode is for you.

 Topics include:

• Transitioning from nurse to ED

• Turning around a challenging building

• Building strong staff culture

• Working in a saturated ALF market

• Marketing and leadership insights

• Advice for future EDs

Tune in and be inspired by a true leader who's doing it right, with passion, purpose, and a whole lot of hustle.

Welcome to the ALFBO Podcast, where we dive into real conversations with real people in the assisted living world. This week, I’m joined by the amazing Lynette Kramer from Casalia Gardens Assisted Living Facility—a six-bed, all-female memory care home that's about to expand to ten beds and beyond!

Lynette’s journey is the ultimate inspiration—from caregiver to assistant administrator to licensed administrator. She opens up about the steps she took to grow in the industry, the power of hands-on learning, and what it really takes to lead a facility with heart, hustle, and compliance in mind.

We talk about burnout, leadership, marketing, and why understanding every role in your facility makes you a better administrator. If you’re a caregiver wondering, “Can I really move up?” — this episode proves that you absolutely can.

Lynette’s energy is contagious, and her passion for resident care and personal growth shines through. Whether you're new to assisted living or already running a facility, this episode is packed with encouragement, insight, and practical advice.

Tune in and get inspired. Your next step might be one conversation away.