Welcome to the ALF Boss Podcast! This week, I’m joined by a special guest, Danielle Ruffner, Chief Wellness Director at Elevated Estates Properties. Danielle oversees the wellness directors and clinical operations across multiple communities, ensuring compliance and improving care systems.
In this episode, Danielle breaks down the day-to-day responsibilities of a wellness director, highlighting the importance of medication management, resident assessments, coordinating home health services, and ensuring compliance with medical orders. She shares insights into the challenges of managing five large communities, where she stays deeply involved in operations—visiting facilities, conducting assessments, and supporting her wellness directors.
We also dive into some of the biggest medical challenges, such as staying ahead of pressure sores, tracking resident condition changes, and maintaining strong communication with families. Danielle emphasizes the importance of compassion in caregiving and how assisted living allows for more meaningful interactions with residents compared to skilled nursing settings.
Finally, Danielle offers advice for those entering the industry, stressing that success comes from having a heart for the job. Compliance becomes easier when caregivers are truly invested in residents’ well-being.
Tune in to hear valuable insights from an expert dedicated to elevating resident care and compliance in assisted living!