In this episode of The Alignment Podcast, Jacob Crockett sits down with Ilona Jurkiewicz, a longtime HR leader who proudly claims the HR title—and calls for a more honest, strategic, human approach to work. Ilona explains why culture starts with a clear mutual psychological contract and why the “we’re a family” narrative can quietly harm trust.
🔍 Highlights
* HR: what’s changed vs. what hasn’t
Strategy and expectations have leveled up, but core human/operational problems (like getting better data) often repeat with new labels.
* Ditch the “family,” build a team
Families have fuzzy, lifelong expectations; teams have goals, boundaries, and explicit norms—healthier for work.
* The psychological contract
Culture begins with clear, mutual expectations (role, hours, manager, compensation, travel). Misalignment happens when these change and no one says it out loud.
* Tours of duty > lifetime employment myths
Define a 18–36 month mission that grows the person and the company—then re-evaluate honestly.
* Fractional & the future of work
More people will blend W-2 and 1099 paths; clarity of value goes up—but newbies risk losing osmosis learning. Expect collectives/cohorts to fill the training & community gap.
* Belonging in a remote world
Before collaboration and mentorship flourish, people must feel seen, respected, and valued—in ways that match their preferences.
🧭 Practical Takeaways
* Write down the mutual expectations (role, outcomes, cadence, comp, travel). Revisit when the context shifts.
* Replace “family” language with team norms: how we communicate, decide, meet, measure.
* For leaders of early-career talent: recreate osmosis with intentional shadowing, debriefs, and cohort learning.
* Consider tours of duty to set timelines, outcomes, and growth paths—then renegotiate transparently.
* Invest in micro-signals of care (the version each person wants), because belonging fuels collaboration.
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