Meridith invites Jim Marshall, CEO of the 911 Training Institute, and Darren Judd, a Protocol Expert from Priority Dispatch Corp., to talk about Protocol 41: Caller in Crisis and Emergency Mental Health Dispatch (EMHD) Training.

To get access to the IAED's Caller in Crisis Training, check out courses.prioritydispatch.net.

For further EMHD training, check out the 911 Training Institute at www.911training.net.