Ed blasts the pest control company that looks after his house; excited first-time caller Alyvia sounds like she's in junior high school and that makes the call take a creepy turn; Michelle from Bowmanville shares some history of Durham Region that nobody asked for; Triple T proposes a new segment for the show; Thelma buys a Christmas tree and peer counselor Liana Kerzner brings another fun and informative Getting Through the Night feature.