Can high-hazard industrial environments thrive on emotional safety and authentic caring? Paul Espenan, SVP of Environmental Health, Safety & Regulatory, Diversified Energy Company and author of The Heart and Soul of Safety: Leading Safety Performance from the Heart, shares why world-class safety programs fall flat without psychological safety, how granting full amnesty transforms near-miss reporting, and why understanding worker challenges must come before offering technical advice. Get a copy of Paul's book.