For this episode, Ryan and Nicole are joined by Hannah Fox, Director of Alumni Community, Careers and Network Development at Regent’s University, and Marie-Rose Delauzun, Head of Alumni Engagement at The Sutton Trust, for a conversation about failure, mission-driven work, and building engagement programs from the ground up. Hannah and Marie-Rose are the co-hosts of the podcast Trials and Errors, where they interview advancement professionals about the lessons they’ve learned from moments when things didn’t go according to plan.
They share stories from the show, reflect on their own experiences navigating alumni engagement in non-traditional institutions, and explore how failure has shaped their approaches to risk, innovation, and leadership. The conversation also covers mentorship, digital vs. in-person engagement, volunteer strategy, and how social mission can redefine advancement goals.