In this candid and compelling conversation, Ben Boyd, then the Chief Communications Officer at Chobani, shares how a purpose-led food company stays the course in a hyper-politicized world.

From his unplanned journey into communications to building reputation resilience at brands like Lowe’s, Peloton, and now Chobani, Ben discusses the evolution of the CCO’s role in an “always on” landscape.

He offers a behind-the-scenes look at how Chobani decides whether to speak out on hot-button issues, how curiosity and diversity power his team’s intelligence, and why convening the right cross-functional conversations is often more valuable than owning them.

With his grounded leadership style and thoughtful perspectives, Ben shows what it means to be both a conscience and a catalyst inside a values-driven company.

🔑 What you’ll learn in this episode

• 🛠️ How to build influence from the inside-out—not by demanding a seat at the table, but by creating the need for one
• 🧭 Why clear values invite reputational risk—and why that’s OK
• 🗣️ The scorecard system Chobani uses to decide when to speak out on societal issues
• 🌐 What makes stakeholder engagement strategic—not just reactive
• 🧠 Why the “always on” mindset starts with curiosity, not technology
• 📊 Which metrics matter most when you're balancing growth, authenticity, and trust
• 👥 How Chobani blends diverse voices across generations to stay in touch with its audiences
• 🤝 What role the CCO plays in convening teams to navigate conflict and complexity

To stay current with corporate reputation trends and track perceptions of global companies and industries, visit groupcaliber.com.

"The world doesn't need more communication. It needs better communication."

So says Kim Larsen, the head of global communications and brand experience at ING, a leading European bank.

In this thought-provoking episode, Kim discusses the evolving nature of communications, the importance of purpose and strategy in a complex and noisy environment, and the role of data in informing decision-making.

Kim argues that companies must be more resilient in the face of criticism and controversy — and that the focus should shift from controlling messages to empowering employees to communicate authentically.

He also emphasizes the importance of prioritizing key issues and avoiding performative activism.

Finally, Kim discusses the challenges of leading communications in a rapidly changing world, emphasizing the need for data-driven insights and a commitment to building bridges rather than amplifying division.

To stay current with corporate reputation trends and track perceptions of global companies and industries, visit groupcaliber.com.

In episode two, host Shahar Silbershatz meets Ian Louden, the head of brand worldwide at ArcelorMittal, a leading steel and mining company.

They discuss Ian's journey from graphic designer to brand consultant and ultimately into his current role at ArcelorMittal, where he's been for 16 years.

Shahar and Ian talk about:

• ArcelorMittal's longstanding sponsorship of the Olympic Games — and why you won't see the company sponsoring other sports
• how brand communications have evolved, highlighting the impact of social media, globalization and the rising demand for real-time data
• brand purpose, reputation management and the need for brand professionals to be strategic advisors to senior management.

Finally, Ian offers some advice for young professionals looking to enter the field and have a successful career in brand communication.

To stay current with corporate reputation trends and track perceptions of global companies and industries, visit groupcaliber.com.

Host Shahar Silbershatz meets Médard Schoenmaeckers, the Global Head of Corporate Affairs at Boehringer Ingelheim, a global pharmaceutical company.

They discuss the evolving role of communications within a company, especially as organizations face increasing internal and external pressure; the importance of data-driven communication; the need for communicators to have strong business acumen; and how companies can use data to measure the impact of their communication efforts.

Médard also provides insights into Boehringer Ingelheim's recent rebranding process and the importance of earning a "seat at the table" by proving value to the organization. Finally, he offers some timeless advice for aspiring communicators.

To stay current with corporate reputation trends and track perceptions of global companies and industries, visit groupcaliber.com.

If it seems like the world’s in permanent crisis mode — well, that’s because it is.

But what does all this mean for the world’s biggest companies?

On Always On, host Shahar Silbershatz will search for the answers.

He'll speak to experts in brand, marketing and communications to learn how they’re steering leading companies through our age of uncertainty.

To stay current with corporate reputation trends and track perceptions of global companies and industries, visit groupcaliber.com.