Margaret Spence, founder, Inclusion Learning Lab, said insurers should be open to recruiting candidates with diverse backgrounds, attention to detail and abilities to succeed with customers.

Andrew Robinson, CEO, Skyward Specialty Insurance Group, said the organization has instituted professional development plans for all employees. Robinson spoke with AM Best TV at the Emerging Leaders Conference in Charleston, South Carolina.

Connected health devices are driving healthy behaviors, and technology is the ‘”glue of the intersection” where those behaviors can be communicated back to life insurers, said Matt Berman, president, Foresters Financial US.

Aon Edge President and CEO John Dickson said the rise of unprecedented flooding events throughout the year is reinforcing the need for flood insurance, preparation, continued investment and the ability to quickly deploy resources.

Gary Session, Exdion Solutions Senior Vice President, Client Success Management said that while the brokerage community is not typically at the cutting edge of technology, tools such as AI could help stem the impacts of inflation

Scott Cornell, Travelers’ transportation lead and crime & theft specialist, discusses what cargo thieves are targeting and how the insurance industry should be working with clients to mitigate heists. 

College and university experts must examine whether art collections are large enough to warrant a separate fine arts policy, and how issues of rightful ownership come into play, said Stacie Kroll, managing director, higher education practice, Arthur J. Gallagher & Co.

Mark McElroy, executive vice president and head of insurance at TransUnion, discusses a new survey on life insurance that illustrates the low rate of penetration and what agents and brokers can do to turn the tide through more digital offerings.

In a single flight, stratospheric imaging robots can capture what nearly 800,000 drones can capture, thereby shrinking the timeline of mapping a large portfolio from years to one flight, said Rema Matevosyan, CEO, cofounder, Near Space Labs.

Despite the Russia/Ukraine crisis, trade credit insurers are expected to report strong results for 2022, said Mathilde Jakobsen, director, analytics, AM Best, referencing a new Best's Market Segment Report.