This episode, we chat with Amanda Robin from Competitive Services. Not only is Amanda the Queensland General Manager for CPS, but she was also recently awarded the Office Employee of the Year at this year's WIPM Recognition Awards. With over 20 years under her belt in the pest industry, it's not hard to see why! Although Amanda's main role and passion is sales, she is also a qualified technician and loves getting on the tools. Amanda shares her secrets to sales, particularly "cold calling," and how to not only grow your database but also how to recruit and retain staff. Despite Jay recounting some of his goriest carcass removals and Nicky recounting the story of Jay doing the Full Monty, this podcast was actually a lot of fun! Nothing better than a bit of banter with our cousins from across the "dutch"!