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Amazing Culture with Kaffee Hopkins of Sterling Hospitality
1:30 Experience and perspective
4:30 Authenticity
5:52 Culture
7:44 Marlow's Magic Book
8:34 Bringing values to life
9:40 Marlow's Tavern background
11:03 Unique locations
12:14 Hospitality is everything
14:38 Hiring for culture
16:33 Ops and management
18:03 Brand reflects reality
20:10 Service, the fork
21:28 Missing on culture
23:57 Leadership
24:51 One word
26:19 How to get culture right
28:10 Scaling culture
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By Food & Restaurant Marketing1:30 Experience and perspective
4:30 Authenticity
5:52 Culture
7:44 Marlow's Magic Book
8:34 Bringing values to life
9:40 Marlow's Tavern background
11:03 Unique locations
12:14 Hospitality is everything
14:38 Hiring for culture
16:33 Ops and management
18:03 Brand reflects reality
20:10 Service, the fork
21:28 Missing on culture
23:57 Leadership
24:51 One word
26:19 How to get culture right
28:10 Scaling culture