Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners, and other e-commerce sellers and digital entrepreneurs.

Amazon Customer Service Strategy with Greg Reynolds of Zonsupport

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Greg Reynolds is the founder and CEO of ZonSupport, they are customer care experts for Amazon.
Greg was originally from New Zealand but is currently in Thailand as a digital nomad.
Today we are going to discuss if Customer Service is just a commodity or is it something more?
Check them out here:
https://amazingfba.com/zonsupport
 
You'll Learn:
The times where you should be taking customer service emails/ tickets
Why Native speakers matter even if they are typing not only speaking
Why something as small as a product insert can take your business one step further
How to begin with the end in mind
The 3PL Fulfilment juggle stock
How to improve your feedback score
...more
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Amazing FBA Amazon and ECommerce Podcast, for Amazon Private Label Sellers, Shopify, Magento or Woocommerce business owners, and other e-commerce sellers and digital entrepreneurs.By Michael Veazey
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