In this live episode of AMBUSH On Air, recorded at Convergence in Miami, Sam Bush sits down with Kristen Lewis, Enterprise Marketing Lead for the Microsoft Practice at RSM, for a deep, human conversation about leadership in the age of AI.

They discuss why Convergence’s return matters now, how agentic AI and AI-powered ERP are reshaping organizations, and why success in this next era depends on pairing technological capability with emotional intelligence, storytelling, and trust.

Kristen shares a powerful perspective on legacy — not as something outdated, but as the foundation that makes today’s innovation possible — and why empowering people closest to the problems is the real unlock of AI transformation.

This episode reflects the mindset required to lead in what many are calling the golden era of Dynamics: curiosity, humility, courage, and a deep respect for the humans behind the systems.

In this episode, you’ll hear about:

• Why Convergence represents a defining moment for the Microsoft ecosystem

• The balance between AI IQ, human EQ, and leadership judgment

• Why agentic AI requires empowered people, not fear-driven adoption

• The role of storytelling, legacy, and origin stories in modern transformation

• How RSM is showing up as a bold, early leader in this next era

• Why legacy systems — and legacy people — deserve respect, not dismissal

• How leaders can help teams move from hesitation to excitement about change

As always… party on, AMBUSH.