Convergence is back â and this live episode from Miami proves why it matters. Recorded from the media sponsor booth at the Nobu Hotel, I sat down with Jenn Rinfrit, Sales Lead for the Americas at Seer365, to talk about whatâs actually happening in the Microsoft partner ecosystem right now.
From tight year-end budgets to packed meeting schedules, Convergence showed up fast â but the value was immediate. For partners and ISVs, itâs a high-density opportunity to reconnect, meet new collaborators, and have the face-to-face conversations that move business forward in ways remote meetings canât.
One thing is clear across the channel: everyone is building their own AI stack. Jenn shared how she uses Copilot for work because itâs connected to Microsoft systems and ChatGPT for everyday use, while continuing to test other models. The takeaway? Thereâs no single right tool â the smartest leaders are comparing outputs and choosing what works best for each job.
Seer365 is a partner enablement platform built by partners, for partners. Its goal isnât to replace partner processes, but to accelerate them â shortening sales cycles, standardizing discovery, and automating repetitive work so teams can focus on customers.
One standout example is Rapid Discover, which adds an AI agent layer to the discovery process. Instead of manually working through hundreds (or thousands) of questions, partners can now:
describe the customer and scope conversationally
let the agent identify modules and complexity
automatically generate a pre-populated discovery survey
What used to take weeks can now take minutes â turning discovery into a validation conversation instead of a bottleneck.
Jen also shared Seer365âs new AI Agent Discovery Workshop tool, designed to help partners confidently lead AI strategy conversations with customers â even if theyâve never sold AI before.
The tool helps partners:
identify business pain points
map them to potential AI agents
generate a clear, take-home AI strategy report
It removes fear, creates clarity, and gives customers something tangible to bring back to leadership.
This episode captured why Convergence mattered: one more chance to be together before year-end, to share ideas, and to see where the channel is heading next. Based on the conversations happening in Miami, Convergence is only going to grow â with more partners, more ISVs, and deeper community impact next year.
If youâre selling, marketing, or partnering in the Microsoft ecosystem, this episode is a clear snapshot of whatâs next: agentic AI, faster discovery, and enablement that actually works.
As always â party on.
https://www.linkedin.com/in/jennrinfret/
https://seer365.com/discoveroverview/