In today’s episode, Kimberly Zhang sits down with Anré Williams, Senior Executive Advisor at American Express and former CEO of American Express National Bank. Anré reflects on his 35-year journey at American Express—leading global merchant services, digital innovation, and banking operations—while offering an inside look at how to drive transformation in a legacy financial institution.

Tune in to hear about:

• Key lessons from leading large-scale digital initiatives in highly regulated environments

• How to balance innovation with compliance and customer trust in a changing financial landscape

• Anré’s perspective on the future of AI, embedded finance, and what it takes to build resilient, forward-looking financial services