In this episode of DriveTime, Matt Crumpton discusses his work with 18,000+ NAPA Auto Care centers across the U.S. He serves as director of auto care programs at NAPA Auto Parts. He highlights the most urgent training needs, including ADAS Training for Technicians, and extended reality tools for emerging aftermarket technologies.
Crumpton pointed to ADAS as one of the most exciting emerging technologies. “It’s also the fastest growing, even over EVs, because of the amount of saturation in vehicles. It is very lucrative,” he said. According to Crumpton, many NAPA Auto Care centers have invested in ADAS. These centers reported an extremely quick ROI. “We even have one of our former council members that it’s now 20% of his business,” Crumpton said.