Amy Babinchak didn’t plan to start an MSP. She just knew she couldn’t keep flying around the country fixing everyone else's disasters while burning herself out in the process.

In this episode, Amy shares how walking away from burnout led her to build Harbor Computer Services—an MSP that not only survived the 2008 recession but helped define what professionalism should look like in the industry. From hiring her first employee to co-founding the National Society of IT Service Providers, Amy’s story is packed with hard-won lessons on leadership, legacy, and knowing when to fire a client.

If you're feeling stretched thin or stuck in someone else’s chaos, this one’s for you.

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