How do you build a rapport with someone quickly? How do you actively listen for what they need? That's what former FBI hostage negotator Chip Massey is an expert at, and he explains how entrepreneurs can put those same skills to good use.

An FBI Hostage Negotiators Guide to Building Rapport

These lively discussions bring Entrepreneur Media's journalists together with the most interesting, intriguing minds and leaders to discuss the challenges and rewards of entrepreneurship and innovation.

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An FBI Hostage Negotiators Guide to Building Rapport

An FBI Hostage Negotiators Guide to Building Rapport

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