This podcast explains how HMRC Compliance staff will work under the HMRC Charter with taxpayers including their Agents. We’ll be covering what the Compliance Professional Standards, how they link to the HMRC Charter and what taxpayers and agents should expect under each of the standard headings:Getting things rightBeing aware of taxpayers (and agents) situationBeing responsiveTreating taxpayers fairlyLet us know whether you found this podcast interesting and what other topics you would like to hear covered at [email protected]