As of right now, machines do not have the capability to peer into a human’s soul and see what they’re truly feeling at any given moment.

However, humans are always giving off signals, and machines could use these signals as a source of information to understand emotions.

In this episode, Patrick Ehlen, Vice President of Artificial Intelligence at Uniphore, provides an overview of how emotion AI works.

Patrick shares:

The limits to a machine’s understanding of human emotion

How humans give off signals

How machines can use those signals to build a bigger picture of what’s going on

Keep connected with Conversations That Matter at Apple Podcasts, Spotify, or www.uniphore.com.

Have a suggestion for another AI term Patrick should talk about or want to be a guest on the show? Email [email protected].