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Conversations That Matter, a podcast from Uniphore
Conversations That Matter, a podcast from Uniphore episodes
- It’s About The People - Diana Deibel - Conversations That Matter - Episode # 68Joining the show this week is Co-author of Conversations with Things, and Chief Design Officer at Grand Studio, Diana Deibel!38 min
- 4 min
- Start With The Problem - John Ward- Conversations That Matter - Episode # 67Joining the show this week is Global Head of Customer Experience at Cigna, John Ward!36 min
- Understanding Your Customer’s Journey - Suzanne Knight - Conversations That Matter - Episode # 66Joining the show this week is a CPG and CX expert. Please welcome to the show, Suzanne Knight!45 min
- Agent Enablement Before Automation - Matt Dickson - Conversations That Matter - Episode # 65Our guest this week is Chief Operating Officer at Eclipse Telecom, Matt Dickson!28 min
- Telling The Story Of Customer Experience - Martijn Franssen - Conversations That Matter - Episode # 64Joining the show this week is Martijn Franssen.44 min
- Driving Customer Care Forward - Jeff Newman - Conversations That Matter - Episode # 63Joining the show this week is Manager of Customer Care at Porsche Cars North America, Jeff Newman!36 min
- Engaging Customers With Conversational AI - Alex Misiaszek - Conversations That Matter - Ep # 62Joining the podcast this week is SVP, Experience Design Director - NLU & Emerging Experiences at Truist, Alex Misiaszek!25 min
- Framework Over Fragment - Bill Hawks - Conversations That Matter - Episode # 61Joining us this week is Vice President and Sr. Digital Product Manager of Conversational AI at Citizens Bank, Bill Hawks.32 min
- Creating Innovative Mobile Experiences - Jose Quesada - Conversations That Matter - Episode #60Our guest this week is Jose Quesada, the Vice President of Global Mobile Products at American Express.27 min
About Conversations That Matter, a podcast from Uniphore
From the publisher's feed
Welcome to Conversations that Matter, a podcast from Uniphore. Here, we explore the latest customer experience and AI best practices with thought leaders and industry experts.