Mike begins by discussing some of the most frequent issues that GEPCO customers face when it comes to their bills, also you can view your gepco online bill here. Whether it’s an incorrect meter reading, sudden surcharges, or payment failures, these problems can cause a lot of stress. Mike explains how to identify the source of the problem by reviewing the bill carefully and what steps to take next.

Listeners will learn how to lodge complaints through GEPCO’s website, what information to provide when contacting customer service, and the expected timeline for issue resolution. Mike’s clear and helpful advice will ensure that you know exactly how to handle any billing issues smoothly.