Last time, I talked about the virtue of making a plan. 

The situation isn’t good. Bad conflict is brewing. You have decided that it’s time for a chat.

You want this chat to be productive. So how do you set up for success? One way to work through the set-up is to break it down.   Why?  Who? When? How? Where? What? 

       Excellent. You have made a plan. A good one. 

Oops.  As plans do, this one is about to fall apart. Something – or a few things – have changed. 

Now what? You can use the same approach to figure out your pivot.

Of course, I have framed this all of this as considering how to set up for a productive chat and then pivot ahead of time.

If the pivot needs to happen after the chat has begun, resist any temptation to plow ahead. Give yourself and the other person (or people) a chance to take a pause. Reconsider and then figure out what that pivot should look like. 

Do you have comments or suggestions about a topic or guest? An idea or question about conflict management or conflict resolution? Let me know at [email protected]! And you can learn more about me and my work as a mediator and a Certified CINERGY® Conflict Coach at www.dovetailresolutions.com and https://www.linkedin.com/in/janebeddall/.

Enjoy the show for free on your favorite podcast app or on the podcast website: https://craftingsolutionstoconflict.com/