Anna is Director of Quality Development at Northumbria Healthcare NHS Foundation Trust. Anna is a Health Foundation Improvement Fellow, a Consultant Child and Adolescent Psychotherapist at 2Gether NHS Foundation Trust, an Ashridge Business School alumni, and has 25 years’ experience working in health, education and social care. Throughout her career, Anna has specialised in roles combining clinical and leadership skills to improve the quality and safety of services. Anna has used QI science in her work for many years, with emphasis on the importance of service user and carer involvement in the coproduction of services.