Scaling DevTools

Anurag Goel - founder of Render


Listen Later

In this conversation, Anurag Goel, founder and CEO of Render, discusses the evolution of Render as a cloud infrastructure platform is actually simple to use.

He shares insights from his time at Stripe, emphasizing the importance of customer focus, crafting a seamless user experience, and the philosophy of progressive disclosure of complexity.

Anurag also highlights the significance of customer support as an integral part of the product and offers advice for aspiring founders on finding their passion and maintaining empathy in their work.

This episode is brought to you by WorkOS. If you're thinking about selling to enterprise customers, WorkOS can help you add enterprise features like Single Sign On and audit logs.


What we discuss:

  • Building in special details enhances customer experience.
  • The delicate balance between simplicity and capability. 
  • How the power of sensible defaults. and progressive disclosure of complexity improves usability.
  • Focus on customer needs drives product development.
  • Customer support should be treated as a product.
  • Finding founder market fit is crucial for success.
  • Empathy for users is essential in product development.

Links

  • Anurag's Twitter https://x.com/anuraggoel
  • Render https://render.com/
  • Stripe https://stripe.com/

Keywords
Render, developer experience, cloud infrastructure, customer support, startup culture, Anurag Goel, Stripe, product development, user experience, technology

...more
View all episodesView all episodes
Download on the App Store

Scaling DevToolsBy Jack Bridger

  • 5
  • 5
  • 5
  • 5
  • 5

5

3 ratings


More shows like Scaling DevTools

View all
This Week in Startups by Jason Calacanis

This Week in Startups

1,284 Listeners

The Changelog: Software Development, Open Source by Changelog Media

The Changelog: Software Development, Open Source

284 Listeners

Startups For the Rest of Us by Rob Walling

Startups For the Rest of Us

694 Listeners

Software Engineering Daily by Software Engineering Daily

Software Engineering Daily

624 Listeners

The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence) by Sam Charrington

The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)

435 Listeners

Y Combinator Startup Podcast by Y Combinator

Y Combinator Startup Podcast

228 Listeners

Syntax - Tasty Web Development Treats by Wes Bos & Scott Tolinski - Full Stack JavaScript Web Developers

Syntax - Tasty Web Development Treats

990 Listeners

REWORK by 37signals

REWORK

209 Listeners

Practical AI by Practical AI LLC

Practical AI

183 Listeners

This Day in AI Podcast by Michael Sharkey, Chris Sharkey

This Day in AI Podcast

201 Listeners

Latent Space: The AI Engineer Podcast by swyx + Alessio

Latent Space: The AI Engineer Podcast

72 Listeners

AI and I by Dan Shipper

AI and I

29 Listeners

Never Enough by Andrew Wilkinson

Never Enough

55 Listeners

Training Data by Sequoia Capital

Training Data

43 Listeners

The Pragmatic Engineer by Gergely Orosz

The Pragmatic Engineer

62 Listeners