What does it really take to create unforgettable luxury experiences?

In this episode, Zoe sits down with Chris Jones, partner at Waves Staffing, to explore the people, passion, and precision behind some of the UK's most exceptional events. From prestigious gatherings in Oxfordshire to the flourishing luxury landscape of the Cotswolds, Chris shares how the luxury lifestyle economy has evolved and why the right people remain at the heart of every memorable experience.

We dive into the journey of building a trusted staffing and events business, discussing how branding, reputation, and a willingness to evolve have shaped Waves Staffing's success. Chris reveals why resilience, personality, and adaptability are non-negotiable qualities for those working in luxury hospitality, and how the industry's fast-paced nature demands both professionalism and emotional intelligence.

The conversation also explores the changing expectations of clients, the growing role of technology in event delivery, and why referrals and honesty continue to be the currency of trust in the luxury service sector. For anyone considering a career in hospitality, Chris offers valuable insight into the opportunities available, the importance of investing in training, and how a role in luxury events can become a rewarding long-term profession rather than just a stepping stone.

This is a fascinating look behind the scenes of the luxury lifestyle industry, revealing that while beautiful venues and flawless execution may capture the spotlight, it's the people behind the scenes who truly bring extraordinary experiences to life.

For more information please head to the below links:

Zoe Jackson:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Chris Jones

https://www.linkedin.com/in/chris-jones-8a88b05a/

Hosted on Acast. See acast.com/privacy for more information.

What does meaningful philanthropy actually look like beyond writing a cheque?

In this episode of Anything But Ordinary, Zoe is joined by Louise Grewe from Roald Dahl’s Marvellous Children’s Charity and philanthropic advisor Rupert Cecil for a powerful conversation about leadership, influence, and the real impact of compassionate care. Together, they explore how charities, businesses, and individuals can create lasting change through genuine connection, long-term commitment, and community-driven support.

The conversation shines a light on the incredible work of Roald Dahl nurses, who provide specialist care for children living with complex medical conditions, while also supporting entire families through some of the most challenging moments of their lives. Louise shares the story behind the charity’s evolution, the misconceptions people often have around its funding, and the growing need for specialist nursing across the UK.

Rupert offers insight into the world of philanthropy and why the future of charitable giving is moving beyond simple donations towards deeper partnerships, structured giving, volunteering, and long-term engagement. Together, they discuss the challenges charities continue to face post-COVID, the importance of transparency and trust, and how storytelling and relationships remain central to expanding impact.

This is a heartfelt and inspiring episode about the power of people coming together to create meaningful change, and how influence, when used with purpose, can genuinely transform lives.

For more information please head to the below links:

Zoe Jackson:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Louise Griew

https://www.linkedin.com/in/louise-griew-a7220029/

Roald Dahls Marvelous Childrens Charity

https://www.roalddahlcharity.org/

Rupert Cecil

https://www.linkedin.com/in/rupert-cecil-2863934/

Hosted on Acast. See acast.com/privacy for more information.

What actually makes a relocation service feel “luxury” in 2026?

In this episode, Zoe sits down with Nick Illingworth , Partnership Manager at Abel’s Moving Services, to explore the world of high-end relocation and what goes on behind the scenes when moving ultra-high-net-worth clients across the globe. From royal connections and international logistics to deeply personal client relationships, this conversation reveals why luxury moving is about far more than simply transporting belongings from A to B.

Nick shares the history and credibility behind Abel’s Moving Services, including holding a Royal Warrant since the 1980s, and explains how true luxury relocation is built on trust, discretion, and completely bespoke experiences. We dive into the concierge-level services that separate premium relocation from standard movers, including interior design coordination, specialist logistics, pet relocation, and tailored move management for high-profile clients.

The conversation also explores the emotional side of moving, especially when clients are navigating major life changes, and why empathy, communication, and attention to detail remain essential in a world increasingly shaped by AI and automation. From proactive updates to flowers waiting on move day, Nick explains why the smallest touches often leave the biggest impression.

This episode offers a fascinating insight into the evolving expectations of luxury clients, the importance of human connection in high-end service, and why relationships and reputation continue to drive one of the most discreet industries in the world.

For more information please head to the below links:

Zoe Jackson:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Nick Illingworth

https://www.linkedin.com/in/nick-illingworth-a8281157/

Hosted on Acast. See acast.com/privacy for more information.

What if luxury wasn’t about more… but about less?

In this episode, we explore the rise of slow luxury and how it’s reshaping the future of high-end hospitality. I’m joined by Jamie Purcell to unpack what this shift really means, moving away from fast-paced, transactional experiences towards something far more intentional, immersive, and meaningful.

We dive into how iconic destinations like Le Manoir are evolving to meet this new demand, where guests aren’t just looking for five-star service, but for connection, presence, and authenticity. From the influence of Raymond Blanc’s extraordinary journey to the next chapter of Le Manoir, this conversation reveals how tradition and innovation are being carefully balanced in a changing industry.

Jamie shares insight into the emotional and physical layers of luxury travel today, why mindfulness is becoming central to the guest experience, and how hospitality brands are adapting to global uncertainty while still delivering something truly special. There’s also a fascinating look at career pathways in luxury hospitality, the importance of relationships, and how passion continues to drive success in such a competitive space.

This is a conversation about more than just hotels, it’s about the evolution of luxury as a lifestyle, where slowing down is no longer a compromise, but the ultimate indulgence.

For more information please head to the below links:

Zoe Jackson:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Jamie Purcell

https://www.linkedin.com/in/jamie-purcell-9a937a78/

Hosted on Acast. See acast.com/privacy for more information.

What really goes on behind the scenes of the ultra-high-net-worth world?

In this episode, I sit down with John Bower, co-founder of Bower & Bower Luxury Concierge, to pull back the curtain on the world of exclusive access, discretion, and high-stakes service. From private jets and rare collectibles to impossible-sounding requests, John shares what it actually takes to build a business trusted by some of the world’s wealthiest individuals.

We get into his unexpected journey from engineering and physiotherapy into luxury concierge, how the business grew from a family-run operation into a global name, and why trust, reputation, and relationships are everything in this world.

This is a fascinating conversation about luxury, pressure, entrepreneurship, and the unseen work behind the polished image.

For more information please head to the below links:

Zoe Jackson:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

John Bower

https://www.linkedin.com/in/john-bower-bsc-hons-469773339/

https://www.instagram.com/bowerandbower_ygc/

Hosted on Acast. See acast.com/privacy for more information.

What does it really take to build trust in the world of private capital and high-net-worth investing?

In this episode, Zoe is joined by Laura Mann for a fascinating conversation around private capital, alternative investments, and the reality behind wealth-building in global finance. From her early days in UK banking to building powerful networks in Dubai, Laura shares how relationships, credibility, and long-term thinking shape success in a world often misunderstood from the outside.

We dive into the difference between private and public markets, why high-net-worth investors think differently about risk, and how private investments can offer stability away from the day-to-day volatility of traditional markets. Laura also breaks down areas like private credit and litigation funding, while challenging the idea that these opportunities are only for the ultra-wealthy.

This is a really insightful episode for anyone curious about wealth, investing, and what really sits behind the polished image of global finance.

• Laura Mann’s journey from UK banking into the global private capital space
• How relationships and sport help build trusted investment networks in Dubai
• The key differences between private capital and public markets
• Why private investments can offer more stability than traditional markets
• A look into private credit and litigation funding portfolios
• How private investments can be accessible from as little as £20,000
• The different mindset high-net-worth investors have around risk
• How geopolitical shifts are impacting Dubai and the future of wealth
• The truth behind the glamour of Dubai and what wealth really looks like behind the scenes

For more information please head to the below links:

Zoe Jackson:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Laura Mann:

https://www.linkedin.com/in/laura-mann-b72a9927/

https://balqiscapital.com/

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Anything But Ordinary

In this inspiring episode of Anything But Ordinary, Zoe sits down with Sian Haley, founder of Opulent Miles, to unpack the realities of building a business in the ultra-luxury travel world, where exceptional service, resilience, and authenticity are everything.

From managing high-pressure, last-minute requests for elite clients to navigating the emotional highs and lows of entrepreneurship, Sian shares what it really takes to succeed behind the scenes of a business that looks glamorous from the outside.

She opens up about how growing up surrounded by luxury and family-run businesses shaped her entrepreneurial mindset, the lessons she learned from the rise and fall of her previous fashion venture My Best Friend’s Wardrobe, and how personal loss, resilience, and staying true to her values have all played a huge role in the woman and business leader she is today.

This conversation dives into the sacrifices that come with entrepreneurship, the power of building genuine relationships, and why luxury is about far more than aesthetics — it’s about trust, discretion, and delivering unforgettable experiences.

Sian also shares her innovative business model designed to help others monetise travel and create financial freedom, while empowering more women to build lives and businesses on their own terms.

This is a powerful conversation about ambition, resilience, reinvention, and what it really means to create something extraordinary.

-----

Zoe Jackson:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Sian Haley:

https://www.linkedin.com/in/sian-haley-b792952a/

https://opulentmiles.co.uk/

https://www.instagram.com/opulent_miles_/

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Anything But Ordinary

In this episode, Zoe sits down with Kate Wallace, Director at Tysers, to explore the often misunderstood but fascinating world of insurance for ultra-high-net-worth individuals. From global property portfolios to fine art collections, luxury handbags, and even celebrity memorabilia, Kate shares what it really takes to protect the assets and lifestyles of clients whose lives are anything but ordinary.

Kate explains how her career in insurance evolved into a highly personal and relationship-driven role working with private clients across industries including entertainment. Rather than the stereotypical image of insurance as purely paperwork and policies, Kate reveals a profession built on trust, discretion, and deep understanding of each client’s lifestyle — from visiting homes to assess risks, to coordinating specialist valuations for everything from artwork to iconic stage outfits.

Zoe and Kate also discuss the hidden complexities of protecting high-value lifestyles in an increasingly digital and visible world. From cyber risks and social media exposure to underinsured properties and the importance of covering domestic staff, Kate highlights how modern insurance goes far beyond homes and cars. Instead, it forms part of a wider network of experts quietly working behind the scenes to safeguard clients, their families, and the extraordinary lives they lead.

-----

Zoe Jackson's Links:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Kate Wallace's Links:

linkedin.com/in/kate-wallace-971970125

https://www.linkedin.com/company/tysers/

https://www.tysers.com/

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Anything But Ordinary

In this episode, Zoe is joined by celebrity private PA Simon Cole for an honest and insightful conversation about life behind the scenes of the entertainment industry. Simon shares his unconventional journey from child actor to supporting high-profile figures, reflecting on what it truly means to deliver an “anything but ordinary” life.

From red carpets and global travel to managing chaos with calm precision, he reveals the reality behind the glamour and the vital role private PAs play as the unseen force keeping extraordinary lives running seamlessly.

The conversation also explores the emotional intelligence required in private service, the importance of boundaries, and the growing conversation around wellbeing and burnout in NDA-heavy roles. Simon speaks candidly about redefining the PA profession, building community through LinkedIn, and why authenticity, confidence, and self-respect are essential for longevity in the role.

It’s a powerful reminder that behind every polished public figure is a trusted professional quietly making the magic happen.

---

Zoe Jackson's Links:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Simon Cole's Links:

https://www.linkedin.com/in/simon-cole-345a5036/?originalSubdomain=uk

Hosted on Acast. See acast.com/privacy for more information.

Welcome to Anything But Ordinary

In this episode of Anything But Ordinary, Zoe sits down with Jeremy Chandar, Director of Mobility and Relocation at Pinewood Relocations, to explore the highly specialised and deeply human world of UHNW and private family relocations.

Far beyond “moving boxes,” Jeremy shares how his work involves navigating complex international logistics, climate-controlled transportation for art, wine and collections, and the emotional realities that come with helping families uproot their lives. With over 33 years in the industry, he explains how discretion, trust and understanding human behaviour shape every assignment — whether coordinating a cross-border move, managing cultural integration, or solving extraordinary challenges like removing a grand piano through the roof or moving a safe down glass stairs when no crane can reach.

Zoe and Jeremy also discuss why a relocation done poorly can have lasting consequences for families and employers, and why private PAs, estate managers and client-facing professionals need visibility into the full process — from visas and schooling to customs, insurance and emotional support. Jeremy highlights the Pinewood philosophy of “who cares wins,” emphasising that successful relocations rely just as much on empathy as on logistics.

The episode offers a rare look behind the scenes of a sector where privacy is paramount, stakes are high, and the smallest details can profoundly shape a client’s experience.

---

Zoe Jackson's Links:

https://shireandwoldstaffing.com

https://shireandwoldstaffing.com/shire-wold-academy/

https://www.linkedin.com/company/shire-wold-domestic-staffing/

https://www.instagram.com/shireandwoldstaffing?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

https://www.instagram.com/anythingbutordinary_pod?utm_source=ig_web_button_share_sheet&igsh=ZDNlZDc0MzIxNw==

Jeremy Chandar's Links:

https://pinewoodrelocations.com/

linkedin.com/in/jeremy-chandar-270a348

https://www.linkedin.com/company/pinewood-relocations-limited/

Hosted on Acast. See acast.com/privacy for more information.