Two indispensable characteristics of a leader are “Risk Taking” and being a “Lifelong Learner." Doug shares his experience of how taking wise risks is the way to keep moving forward as an organization. The way to move forward personally is to keep learning.

Trevor and Carley share their experiences of visiting their neighbors. From sharing a Ramadan meal, to meeting an advertising giant, the Leash’s have seen it all. There is a power of visiting the residents that is hard to match in connecting people to the community.

 

After 15 years playing as a MLB player and then coaching at the collegiate level, All-star Lance Berkman shares several leadership lessons he learned along the way. Leaders need to know the way, show the way, and go the way.

The Vance's remind us that principle of "Love your neighbor as yourself" is not a nice saying. It is a wonderful way to get to know their community and serve them in some amazing ways.

 

Dr. Debbie shares that by making the subtle shift from “I have to” to “I get to” changes the leaders mindset as they approach their specific tasks. A key in making this adjustment is to align your passion and purpose with your projects.

The Allens are veterans of serving Apartment Life by living “Onsite” in communities. They share their new focus of bringing the same great events by using Apartment Life’s “Offsite” model. They share the advantages of both models of building community for residents. The Allens tell how intentionality is the key to receiving the same great results in their new chapter with Apartment Life.

 

There are seasons in the life of every leader that seem like all things are going smoothly and it is clear sailing. Everything they try seems to work. Then there are other seasons when leaders go through the storm. It is tough going, things are working, and it may seem like it will never end. Keith shares how he delt with some recent storms.

Greg and Kellye discuss the planning they do for their long-range vision for events to ensure a variety of “activity-based” events like chili cook-offs, dessert swaps, and painting classes. They also mix in “community building” events like Bingo and trivia nights. A dash of live music is also a favorite in their community. Planning is the key!

 

Scott Turner, Chief Visionary Officer for JPI, describes how all leaders need to develop the ability to be resilient in the difficulties of life and business. Resilience will help leaders to not only to survive but thrive during the challenging times of life.

The Mora sisters go above and beyond trying to build community through showing acts of care and kindness to their residents and staff. From bringing popcorn for a movie night for a sick child, to giving a special gift to make someone feel at home, they find the exact right way to love their residents. Staying intentional is the key.  

 

Carson McDaniel, President of Marble Capital, discusses that decision making is a BIG part of the leadership role. There are many components to the process and dynamics of moving an organization. Delegation, values communication, building culture, and setting goals are some of the pieces the leader needs to consider.

The Coles share how that by being diligent to encourage positive online reviews by their residents saved their community. Over 100 residents stated that they were renewing their leasing in part to the Apartment Life program and the Coles! They describe their process of moving the dial on online ratings.

 

Kevin Dean, founder of the Rockbridge Investment Group, shares the importance of establishing a long-term view of building their company to maximize future success. It is alluring to chase quick wins and paydays that do not ultimately build the solid foundation, culture, and practices that provide lasting results.

Liz explains how strategic and fun events allow residents to get to know each other. She shares how an intimate class on "how to make salsa" left everyone with a new skill and new friends in the community.

 

Zach Haptonstall, CEO & Co-Founder of Rise48 Equity, shares amazing accomplishments at just age 32 and his vulnerability with the insights he shares will surely add value to you.   Brody serves two very different apartment communities. He shares the creative events that each group of residents enjoy. Monthly community dinners, a Presidential Pet Election, and a Pool Party with a local business showcase are just a few events that are popular.

Jerry Wilkinson has compiled a list of valuable life lessons from his NAA Hall of Fame career. During this episode, he shares the wisdom he learned on his journey.

The Browns unpack their philosophy on selecting the perfect mix of events. They talk through the various sizes of their events and the slightly different goals of each. The Browns cover everything from big “fringe” events, to medium “affinity” groups, and small “nuclear“ gatherings.

Stephen Vecchitto, Founder and CEO of Advenir Living, explains that leadership is not a title, it is a behavior. Successful leaders serve, guide, and give targeted care to those they lead. They also need to be a cheerleader, coach, counselor, and composer.

The majority of Apartment Life Coordinators have the privilege of visiting their residents at their apartments. It adds a personal touch when residents move into a community. It helps make them feel seen and welcome to their new home. The Hershey’s share their strategy around visits. It is a strategy that anyone can do with their neighbors.