Managing to Make a Difference

Apologize and Forgive


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Many managers cannot bring themselves to admit they made a mistake. Have you ever reported to someone like this? If you have, you simply have to adjust to it. What kind of manager are you? It is important to own when you are wrong and apologize.
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Managing to Make a DifferenceBy Larry Sternberg, J.D. and Kim Turnage, Ph.D.