APQC’s Michael Cappelli interviews his colleague Elissa Tucker about the people challenges that get in the way of productivity and quality improvement. Tucker shares the people challenges that she frequently hears about in her work as APQC’s human capital management research program manager, common misconceptions about managing people, and her favorite blogs, Twitter feeds, and newsletters on the topic of people management and leadership.

APQC’s Michael Cappelli interviews his colleague Elissa Tucker about the people challenges that get in the way of productivity and quality improvement. Tucker shares the people challenges that she frequently hears about in her work as APQC’s human capital management research program manager, common misconceptions about managing people, and her favorite blogs, Twitter feeds, and newsletters on the topic of people management and leadership.

APQC CEO Carla O’Dell recently talked with Stuart Frankel as part of the Big Thinkers, Big Ideas interview series. Frankel is the CEO and a co-founder of Narrative Science, a Chicago-based technology company that is a leader in advanced natural language generation (NLG), which turns data into a text story about the data. Frankel shared with O’Dell details around NLG and data storytelling, and its importance in the KM space.

APQC CEO Carla O’Dell recently talked with Stuart Frankel as part of the Big Thinkers, Big Ideas interview series. Frankel is the CEO and a co-founder of Narrative Science, a Chicago-based technology company that is a leader in advanced natural language generation (NLG), which turns data into a text story about the data. Frankel shared with O’Dell details around NLG and data storytelling, and its importance in the KM space.

In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.

In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.

In the April 2016 Process and Performance Management podcast, APQC's research specialist Michael Sims talks with research services process and performance management program manager Holly Lyke-Ho-Gland about case studies, including why do organizations like them, how does APQC find its case studies, and how are they created.

Remember to follow APQC on Twitter @apqc!

In 2016, APQC made a strategic change in our research agenda to expand our Human Capital Management (HCM) expertise beyond the HR function to include issues that all managers of both people and process face. Elissa Tucker, Research Program Manager in HCM at APQC recently spoke on the many ways HCM applies to an organization.

In 2016, APQC made a strategic change in our research agenda to expand our Human Capital Management (HCM) expertise beyond the HR function to include issues that all managers of both people and process face. Elissa Tucker, Research Program Manager in HCM at APQC recently spoke on the many ways HCM applies to an organization.

Eighty-nine percent of respondents to an APQC survey said their organizations use mentoring to help employees develop skills and competencies. They also ranked mentoring among the top two approaches to accelerate learning and development, with 59 percent rating it as effective or very effective. In this podcast, research program managers Elissa Tucker and Lauren Trees address audience questions from their March 2016 joint KM/HCM webinar “Workplace Mentoring for Technical and Nontechnical Audiences.