Welcome to Wake Up With Customer Platform, your go-to morning show for all the latest HubSpot updates and insights. Join hosts Chris Carolan, Casey Hawkins, and George B. Thomas as they dive into the powerful features of HubSpot you're likely overlooking.
In today's episode, we tackle three exciting updates that will enhance your HubSpot experience:
1. **Automated Exchange Rate Updates**: Learn how to schedule automatic updates for your exchange rates, eliminating manual tasks and ensuring accuracy for businesses operating in multiple currencies.
2. **Saved Payment Methods for Subscriptions**: Discover how storing credit card and ACH details for subscriptions can streamline your revenue collection process, making it easier to get paid without additional hassle.
3. **Replying to Closed Tickets in the Customer Portal**: Find out how users can now respond to closed tickets directly within the customer portal, keeping all communication in one place and simplifying follow-ups.
Additionally, we discuss the upcoming Spring Spotlight event and its significance for the HubSpot community, including insights on the latest features and enhancements.
Key takeaways include:
- How to leverage automation to reduce manual work.
- The importance of maintaining accurate financial data.
- Streamlining customer interactions to enhance service efficiency.
Don't miss out on this opportunity to uncover the true capabilities of HubSpot and maximize your platform's potential. Tune in and start building something amazing today!