Wake up, HubSpot users! It's time to unlock the full potential of your customer platform and elevate your business to new heights. Join Chris Carolan and Casey Hawkins in this engaging morning show where they explore the latest HubSpot updates designed to enhance your marketing and sales capabilities.

In this episode, the duo dives into exciting new features, including:

- **Mobile Inbound Calling**: Manage calls directly from your mobile app with ease. Discover who’s calling, access call recordings, and automatically log everything to your CRM, ensuring you never miss a beat.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208894

- **Enhanced Board Experience**: Learn how to utilize the new board view for contacts and companies to organize your records visually by life cycle stages, empowering you to manage relationships efficiently.

Join Beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=213896

- **Customizable Invoices**: Reinforce your brand identity with newly customizable invoices that reflect your company's branding, helping you maintain a professional appearance.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=243891

- **API Improvements**: Get insights into upcoming enhancements to the campaigns API, streamlining your integration processes with improved security and functionality.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238886

- **Content Creation Updates**: Understand the changes coming to podcast creation within HubSpot, focusing on the transition to a more efficient content remix tool.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238901

Key takeaways include actionable insights on how to leverage these features to boost productivity, improve customer relationship management, and ensure your operations remain agile and effective.

Join the conversation, stay informed, and don't sleep on the tools that can transform your business. Tune in for this essential episode that highlights how to maximize HubSpot's offerings and watch your business thrive.

Are you ready to unlock the full potential of your HubSpot platform? Join us for an exciting episode of Wake Up Customer Platform, where we dive deep into the features and updates that can elevate your business to new heights.

In this episode, we cover:

- The importance of leveraging your existing HubSpot tools to maximize value and efficiency.

- An exclusive sneak peek into an upcoming AI video generation tool designed to streamline video content creation, making it accessible for everyone.

- New capabilities for creating diverse properties directly from the CRM index page, enhancing your data management experience.

- The introduction of multi-language video captions, enabling businesses to reach global markets effortlessly.

Key takeaways from this episode include:

- How to awaken your customer platform and harness its features to improve your business operations.

- Insights into the benefits of AI-driven tools that eliminate the need for technical expertise in video production.

- Practical tips for creating properties more efficiently within HubSpot, ensuring you maintain organization and clarity.

- Strategies for expanding your audience through multilingual content, boosting engagement across diverse platforms.

Don't miss out on these valuable insights that could transform your approach to marketing and operations! Tune in now to discover how to make HubSpot work harder for you.

Wake up to the power of your Customer Platform! Join Chris Carolan, Casey Hawkins, and George B. Thomas on the unofficial HubSpot updates morning show as they break down 9 fresh updates... or was it really 6? (Some of these felt suspiciously similar!)

Either way, there are genuine game-changers in this Friday lineup that you won't want to sleep on.

🎯 The Big Winners:

- Health Score Builder - Finally! The Service Hub replacement for sunset scoring properties is here (but heads up, you'll find it in Settings, not where you'd expect)

- Custom Help Desk Views - This could be the beginning of breaking out of HubSpot's object silos. Support teams can now create views based on contact properties, not just ticket properties

- Property Change Events - Track up to 25 properties with detailed change history for better reporting and automation (Enterprise level only)

🛍️ E-commerce Gets Love:

- Shopify Integration Enhanced - Show off your most viewed AND recently viewed products directly in HubSpot marketing emails

🤖 AI Keeps Evolving:

- Lookalike Lists moving from private to public beta (though we still want more transparency on the "why" behind matches)

- Landing Page AI gets smarter with enhanced prompts and additional context options

📎 The Simple Win:

- URL Property Type - Sometimes the basic stuff hits different when you've been waiting forever (available across all hubs and tiers!)

Links to explore all 9 updates:

- Health Score Builder: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=166905

- Shopify Most Viewed Products: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=179997

- Shopify Recently Viewed Products: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=207894

- Custom Help Desk Views (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238021

- Property Change Events: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=165923

- AI Lookalike Lists (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=207903

- Enhanced Landing Page Prompts: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231919

- Landing Page Additional Context: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208940

- URL Property (Beta): https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=224895

Remember: You probably already own the solution you're looking for in HubSpot - you just need to wake up to it!

Catch us live weekdays at 8:30 AM ET or find us on Spotify and Apple Music.

Are you ready to unlock the full potential of your HubSpot platform? Join us as we dive into the latest updates and features designed to elevate your business operations.

In this episode of Wake Up Customer Platform, Chris Carolan, Casey Hawkins, and George B. Thomas guide you through essential tools and capabilities you may not be utilizing yet.

**Key topics covered include:**

- **HubSpot Calling Remote**: Discover how to make calls directly within HubSpot, allowing for seamless note-taking and call outcome tracking without disrupting your workflow. This feature is available for all users, ensuring everyone can enhance their communication efficiency.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208951

- **Email Custom Properties**: Learn how to organize your email marketing efforts with custom properties that enable better categorization and reporting. This update simplifies the way you manage campaigns, providing clearer insights into what’s working and where you can optimize.

Join Beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=225911

- **Key Updates and Features**: Stay informed about the latest developments in HubSpot, including new functionalities rolling out from beta to full release. We emphasize the importance of engaging with these updates to ensure you're maximizing the value of your HubSpot investments.

**Actionable insights you'll gain**:

- Strategies to effectively utilize HubSpot's calling features for improved customer interactions.

- Methods to enhance your email marketing organization and reporting through custom properties.

- Tips on keeping up with HubSpot's evolving landscape, ensuring you’re always aware of valuable features at your fingertips.

Join us every weekday morning at 7:30 AM Central for live discussions and insights, or catch us anytime on Spotify and Apple Music. Don’t sleep on the capabilities your platform offers—wake up and watch your business thrive!

Wake up, HubSpot enthusiasts! It's time to unlock the full potential of your customer platform with our unofficial HubSpot updates morning show. Join Chris Carolan, Casey Hawkins, and George B. Thomas as they guide you through the latest enhancements and features designed to elevate your business.

In this episode, we dive into several key updates:

- **Customer Portal Enhancements**: Discover the sleek new design changes that enhance user experience and load times, making it easier for your customers to engage with your services.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=227891

- **Social Media Approvals**: Learn about the private beta for Social Approvals that introduces a streamlined workflow, ensuring brand consistency and quality in your social media content before it goes live.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231907

- **Advanced Scoring Features**: Unpack the new contains filter for email and form scoring, allowing for more precise engagement tracking without the hassle of manual updates.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238889

- **Brand Management**: Understand the transition from business units to brands, and how this allows for better organization and reporting for multi-division companies.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231909

- **Improved CRM Card Library**: Get excited about a more intuitive card management experience that simplifies the customization and organization of your CRM.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231888

Key takeaways from this episode include:

- How to leverage HubSpot’s new features to optimize your marketing efforts.

- Strategies for better content management and customer engagement.

- Insights into effectively utilizing the customer portal to drive business growth.

Join us as we help you awaken the capabilities of your HubSpot platform and watch your business rise. Don’t miss out on the opportunity to harness the full power of HubSpot—your future is at your fingertips!

Are you ready to unlock the full potential of your HubSpot customer platform? Join us in this engaging morning show as we explore the immense value you already possess and help you elevate your business to new heights.

In this episode, Chris Carolan, along with co-hosts Casey Hawkins and George B. Thomas, dives into the latest HubSpot updates and features designed to enhance your user experience. Key topics include:

- **The Power of Awareness**: Discover how to leverage the capabilities of your customer platform without missing out on valuable solutions that can drive your business growth.

- **New Features Overview**: Learn about exciting updates such as the revision history for property edits, making it easier to revert changes and manage your data effectively.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=213922

- **Line Item Revenue Reporting**: Understand how to track and forecast revenue more accurately, enabling better decision-making based on detailed product performance analytics.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=185885

- **Integrating Salesforce Updates**: Gain insights into the new audit log features that provide visibility into Salesforce-related changes, enhancing your ability to troubleshoot and manage integrations.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=228886

- **Social Media Enhancements**: Find out how to improve accessibility and engagement for your video content on platforms like Facebook with new AI-generated captions.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231899

This episode is packed with actionable insights and expert discussions that will empower you to fully utilize HubSpot's capabilities. Tune in to learn how to make the most of your customer platform and watch your business rise. Don’t miss out!

Are you ready to unlock the full potential of your HubSpot platform? Join us for an exciting episode of "Wake Up, Customer Platform," where we unveil the latest updates that can elevate your business.

In this episode, we dive into:

- **Revision History**: Learn about the upcoming ability to roll back property edits seamlessly, enhancing data management and protection.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=213922

- **Form Automation Notifications**: Discover how new notification options will keep you informed about your form automation processes, ensuring your lead generation efforts run smoothly.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=239892

- **Smart Template Recommendations**: Explore the enhancements in HubSpot's reporting capabilities that suggest tailored dashboard and report templates based on your specific data and goals.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=231911

- **Help Desk Views Customization**: Find out how enhanced customization options in the help desk will allow support teams to better manage their workspace, improving efficiency.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=209018

- **Buyer Intent View Permissions**: Understand the new granular controls that will protect sensitive buyer intent data, ensuring only the right team members have access.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238902

- **Exporting Workflow Enrollments**: Get insights into the new feature that allows you to easily export workflow enrollment data into static lists for better internal collaboration.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238014

- **The New HubSpot Home Page**: Experience a personalized navigation interface designed to help you quickly access relevant tasks and data, enhancing your overall efficiency.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=212892

Key takeaways include actionable insights into leveraging HubSpot's features to streamline your operations and enhance productivity. Don’t miss out on these game-changing updates that can transform how you manage your business within HubSpot. Tune in and wake up to the possibilities waiting for you!

Wake up, HubSpot Nation! Are you ready to unlock the full potential of your customer platform? Join Chris Carolan and George B. Thomas in this engaging morning show as they explore the incredible value you already own in HubSpot.

In this episode, you'll discover:

- **AI Email Template Import**: Say goodbye to the tedious process of manually rebuilding email templates. Learn how the new AI tool can transform your existing designs into editable templates in seconds, saving you time and ensuring consistency in your campaigns.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208900

- **Basic Record Cloning**: Find out how to duplicate CRM records effortlessly. This powerful feature minimizes manual work and reduces the risk of errors, allowing you to focus on what truly matters.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=216899

- **Delta Changes on Help Desk Summary Tab**: Stay on top of your team's performance with new time comparison features. Understand shifts in metrics at a glance, enabling informed decision-making.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=224920

- **Improved Email Editor Navigation**: Explore the newly reorganized tab structure within the email editor. This update enhances usability and helps you find the tools you need more efficiently.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=224943

- **Conditional Properties and Required Associations**: Discover the enhancements made to the record creation process on mobile, allowing admins to customize forms more effectively.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=236891

Join us every weekday morning to uncover even more insights and updates that can elevate your HubSpot experience. Whether you're new or a seasoned user, there’s always something valuable waiting for you.

Remember, the tools to elevate your business are at your fingertips. Wake up to the capabilities of your customer platform and watch your business rise.

Wake up, HubSpot users! It's time to unlock the full potential of your customer platform with our unofficial morning show. Join Chris Carolan and George B. Thomas as they guide you through exciting updates and features that can elevate your business.

In this episode, we dive into the latest enhancements from HubSpot, including:

- **Content Remix Updates**: Learn how to perform bulk actions for content, making it easier to manage multiple pieces at once.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=223911

- **Personalized Reporting**: Discover the new report viewer that allows for customized data presentations, streamlining your analytics process.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=237934

- **AI-Powered Enhancements**: Explore how integrating AI can improve interactions within your CRM, enhancing customer experience and trust.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=227887

- **Help Desk Improvements**: Understand how to leverage new metrics linked directly to ticket views for better decision-making in your support team.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=224919

- **Sales Workspace Dashboards**: Find out how embedding dashboards can save time and improve collaboration by keeping key metrics at your fingertips.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=208912

Key takeaways from this video include:

- The importance of staying informed about your platform's capabilities to maximize efficiency.

- Practical tips on using AI and new features to enhance customer interactions and streamline workflows.

- Actionable insights on managing content and data effectively within HubSpot.

Join us every weekday morning as we help you wake up to the tools that can propel your business forward. Don’t miss out—your platform is waiting for you!

Wake up to the power of HubSpot! In this engaging episode of our unofficial HubSpot Updates Morning Show, we dive into the latest features that can elevate your business and enhance your HubSpot experience. Join Chris Carolan and special guest Klemen Hrovat as they unpack essential updates designed to streamline your operations and maximize your platform’s potential.

Key topics covered in this episode include:

- **Knowledge Gap Management**: Learn how new features help identify and resolve knowledge gaps in customer support, empowering your team with the information they need.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=239889

- **Audit Logs for Double Opt-In Settings**: Understand the importance of tracking changes in your double opt-in settings to maintain compliance and enhance your marketing strategies.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238887

- **Appointment Object Enhancements**: Discover the new appointment name property for better organization and clarity in managing your appointments.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=238896

- **Breeze Reporting Enhancements**: See how Breeze suggests relevant properties for report filters, making data analysis quicker and more efficient.

Learn more: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=221901

- **Report Remix Feature**: Explore the exciting report remix functionality that allows users to effortlessly create new reports from existing ones, simplifying data exploration.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=236903

- **Sales Workspace Daily Digest**: Find out how the new daily digest email helps prioritize your sales actions, delivering critical insights straight to your inbox.

Join beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=209004

- **Personalized Content Creation**: Uncover the power of list-based remixing for generating tailored content that resonates with your audience.

Request beta: https://app.hubspot.com/portal-recommend/l?slug=product-updates/&rollout=229899

This episode is packed with actionable insights and practical tips for maximizing your HubSpot capabilities. Join us to ensure you’re not missing out on the tools that can help your business rise. Tune in now and empower your HubSpot journey!