Get ready for an informative, insight-packed episode of Home on the Go! This conversation involves 2 highly-experienced home health physical therapists—Donna Latoy, PT and Matt Janes, PT, DPT, MHS, OCS, CSCS - who unpack what truly drives patient satisfaction in home health. With more than 70 years of combined clinical experience in this episode, heartfelt stories and practical strategies are shared. Real-world wisdom on building trust, communicating effectively, and creating "wow" moments that patients never forget are at the center of the conversation. From navigating the April 1, 2026 HHCAHPS survey changes to delivering care that earns a "definitely recommend" experience, this episode blends expertise with authenticity. If you're passionate about elevating the patient experience and making every visit count, this is one conversation you won't want to miss…

Get ready for an informative, insight-packed episode of Home on the Go! This conversation involves 2 highly-experienced home health physical therapists - Donna Latoy, PT and Matt Janes, PT, DPT, MHS, OCS, CSCS - who unpack what truly drives patient satisfaction in home health. With more than 70 years of combined clinical experience in this episode, heartfelt stories and practical strategies are shared. Real-world wisdom on building trust, communicating effectively, and creating "wow" moments that patients never forget are at the center of the conversation. From navigating the April 1, 2026 HHCAHPS survey changes to delivering care that earns a "definitely recommend" experience, this episode blends expertise with authenticity. If you're passionate about elevating the patient experience and making every visit count, this is one conversation you won't want to miss…

Home health PT is about way more than gait training and exercises—and this episode gets real about the emotional and mental side of the job. With an interdisciplinary panel that includes PT educators and a psychiatrist, the conversation digs deep into how depression, anxiety, cognitive changes, and family dynamics show up in real-life visits. Using a relatable case scenario, the group challenges the idea of patient "noncompliance" and reframes it as unmet psychosocial needs, while unpacking how emotional fatigue of the PT can quietly impact clinical decision-making and patient outcomes. The episode also tackles everyday pressures like productivity demands, workplace isolation, and limited peer support. Listeners will walk away with practical, evidence-informed strategies they can start using immediately to tackle complex caseloads, catch burnout before it catches them, and build a more sustainable, effective practice.

Drs. Dennis & Janelle O'Connell Physical Therapy Ministries Endowment: https://connectnow.hsutx.edu/register/donate?sys:gift:fund=9c814fb1-b296-f3c3-50a2-01a465066857

Home health PT is about way more than gait training and exercises—and this episode gets real about the emotional and mental side of the job. With an interdisciplinary panel that includes PT educators and a psychiatrist, the conversation digs deep into how depression, anxiety, cognitive changes, and family dynamics show up in real-life visits. Using a relatable case scenario, the group challenges the idea of patient "noncompliance" and reframes it as unmet psychosocial needs, while unpacking how emotional fatigue of the PT can quietly impact clinical decision-making and patient outcomes. The episode also tackles everyday pressures like productivity demands, workplace isolation, and limited peer support. Listeners will walk away with practical, evidence-informed strategies they can start using immediately to tackle complex caseloads, catch burnout before it catches them, and build a more sustainable, effective practice.

Drs. Dennis & Janelle O'Connell Physical Therapy Ministries Endowment: https://connectnow.hsutx.edu/register/donate?sys:gift:fund=9c814fb1-b296-f3c3-50a2-01a465066857

Ken Miller PT, DPT, PhD, GCS, FNAP discusses burnout and moral injury through a home care lens, reflecting on his 30+ years of experiences in this setting. Ken shares findings from his national survey of Physical Therapists, highlighting how documentation demands, scheduling pressures, and limited autonomy uniquely affect home health providers. He also explains how organizational structures—not individual resilience—play the biggest role in clinician well-being. Listeners will gain practical insights on improving the daily experience of home care professionals and supporting better care for patients.

Ken Miller PT, DPT, PhD, GCS, FNAP discusses burnout and moral injury through a home care lens, reflecting on his 30+ years of experiences in this setting. Ken shares findings from his national survey of Physical Therapists, highlighting how documentation demands, scheduling pressures, and limited autonomy uniquely affect home health providers. He also explains how organizational structures—not individual resilience—play the biggest role in clinician well-being. Listeners will gain practical insights on improving the daily experience of home care professionals and supporting better care for patients.

Jayme Holcombe, a home health Physical Therapist and owner of Soli Healthcare Solutions, discusses the evolution of Electronic Health Record (EHR) efficiency in home health care. She traces technology's journey from paper charts to modern EHR systems, emphasizing how digital tools enhance communication, scheduling, and patient care coordination. Jayme highlights how integrated apps can improve clinician productivity, streamline HR compliance, and provide real-time patient feedback, reducing potential for burnout and turnover. The discussion also explores the benefits of HIPAA-secure messaging, mapping tools, and automation for administrative staff.

https://www.solihealthcare.com/

Jayme Holcombe, a home health Physical Therapist and owner of Soli Healthcare Solutions, discusses the evolution of Electronic Health Record (EHR) efficiency in home health care. She traces technology's journey from paper charts to modern EHR systems, emphasizing how digital tools enhance communication, scheduling, and patient care coordination. Jayme highlights how integrated apps can improve clinician productivity, streamline HR compliance, and provide real-time patient feedback, reducing potential for burnout and turnover. The discussion also explores the benefits of HIPAA-secure messaging, mapping tools, and automation for administrative staff.

https://www.solihealthcare.com/

Dave Hebert, an Assistive Technology Professional (ATP) and T4 paraplegic, shares his personal journey from a life-changing spinal cord injury to becoming an expert in mobility technology. The conversation covers the essential role ATPs play in helping individuals regain independence, from wheelchair selection to vehicle modifications and home accessibility. They also explore navigating complex insurance systems and evolving technologies that enhance quality of life. Dave's message emphasizes attitude, collaboration, and the life-changing impact of therapists and adaptive technology.

Dave Hebert, an Assistive Technology Professional (ATP) and T4 paraplegic, shares his personal journey from a life-changing spinal cord injury to becoming an expert in mobility technology. The conversation covers the essential role ATPs play in helping individuals regain independence, from wheelchair selection to vehicle modifications and home accessibility. They also explore navigating complex insurance systems and evolving technologies that enhance quality of life. Dave's message emphasizes attitude, collaboration, and the life-changing impact of therapists and adaptive technology.