Bruce Meyerson, co-chair of the Arbitration Institute, interviews Tracey Frisch, AAA Senior Counsel, about her presentation at the upcoming Arbitration Institute in Phoenix, AZ. Tracey talks about what causes a provider organization’s legal department to get involved in arbitrations. And how you, as an arbitrator, can learn from the missteps of others.

You can register for the institute at ambar.org/arb2020