Welcome to The kbbreview Podcast, the show where we dive into the realities of independent kitchen and bathroom retail.

This week, host Andy Davies is joined by our panel of industry retailers to tackle...rebates.

• Are they a welcome bonus at the end of the year, or a core part of your commercial strategy?
• Do they genuinely influence what you sell - and even what your customers buy - or are they a flawed system that benefits suppliers more than you?
• Are they an actual incentive?
• Do some suppliers set unachievable targets which actually act as a disincentive?

From negotiating terms and hitting targets to the risks of chasing rebates at the expense of customer serive, the panel shares honest insights, real experiences and a few hard truths. Featuring Nick Warrington, Liz Pantling-Jones, Steph Warner and Trevor Scott (dialling in from his motorhome somewhere in Scotland) this is a candid, practical look at how rebates really work on the shop floor, and whether they’re fit for purpose in today’s market.

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