Giving feedback can feel awkward, emotional, or even confrontational — especially when you're trying to lead with empathy. In this episode, Denzil explores how to deliver clear, constructive feedback that builds trust instead of breaking it.

Reflecting on her conversation with retired psychologist and business coach Nicole McCance, she unpacks:

• Why feedback feels so hard — and why we avoid it
• How to use clear systems to reduce the sting of critique
• How to avoid the ineffective “feedback sandwich”
• Tips for handling attribution bias in team conversations
  
  

Whether you're a clinic owner, team lead, or just working on your leadership style, this episode offers actionable strategies to make feedback more effective and less scary.

Have a story about feedback that worked (or flopped)? We’d love to hear it. Email us at [email protected].

If reflections like these help you lead better, don’t forget to subscribe and check out Denzil’s bi-weekly newsletter for more leadership insights.