- The exact time a client should stay in your business

- Why your clients leaving changes your how you do front-end marketing

- The question that you client need answered when they are thinking of leaving

- Why training is NOT the reason people leave

- Most trainers “duct tape” _________ problems and they pay the price later

- Even the best gym will have a few “acute” issues that must be dealt with immediately, or it could be catastrophic to your business

- The top 5 reasons clients leave your gym

- The word that sucks all the power out of your ability to retain members