If you are thinking about moving your CTI to the cloud, and if you have to do an RFP, then there are some things you should think about before you make a start on the RFP

Are you doing an RFP? Listen to this first.

Cloud Telephony Integration or CTI
What is CTI,
What are the benefits for your customers and agents
How to select and deploy a solution

Business

Technology

Cloud Telephony Integration or CTI What is CTI, What are the benefits for your customers and agents How to select and deploy a solution

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Are you doing an RFP? Listen to this first.

Are you doing an RFP? Listen to this first.