The Service Transformation Podcast

Are you prepared for the future of customer experience and digital transformation?

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In this podcast, Sarang Sambare from Syncron, Melanie Abt from Aquant,

Johannes Parensen from GMS Development, and Annick Perry from Noventum discuss
how AI is revolutionising the service industry. They explore the biggest
opportunities for combining digital tools with service to enhance customer
experiences, highlight potential challenges that could negatively affect the
customer journey, and share how they are currently helping clients optimise
their service strategies through digital solutions.


Join the Service Business Forum for more insights!

Upcoming 2024 forums:

  • Rethinking the Customer Service Journey with Digital – September 26-27, Düsseldorf
    • Digital as a Growth Catalyst in Service – November 21-22, Frankfurt
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      The Service Transformation PodcastBy Noventum Service Management