In this episode, we'll explore why accurate record-keeping is essential, what documents you must maintain, how to organize and manage your records, and even delve into the world of digital record-keeping systems 

In this episode, we'll look at ensuring health and sanitation compliance in your convenience store. 

In this episode, we'll explore the critical aspects of responsible sales, record-keeping, and reporting and even engage in practical role-play scenarios. 

This episode will delve into the legal requirements for selling alcohol and tobacco products, age verification and identification protocols, and non-compliance consequences.

In this comprehensive episode, we will explore OSHA regulations applicable to convenience stores, identify common workplace hazards and how to mitigate them and clarify employee rights and responsibilities. 

In this episode, we'll explore the importance of outstanding customer service, share examples of excellence, reveal industry techniques, offer practical exercises for improvement, and pose thought-provoking questions to guide your journey toward service excellence.

In this episode, we'll explore the critical importance of regulatory compliance, giving you the insights and tools you need to navigate the maze of rules and regulations.

In this series, we're diving into what makes your store tick, helping you navigate the complex world of pricing decisions and promotions like a seasoned pro.

Effective inventory management goes beyond counting products; it's about understanding customer preferences, optimizing ordering, and staying ahead of trends. This episode will explore key principles and best practices for managing your inventory successfully.

In this episode, I will review the convenience store industry landscape and market dynamics, store layout optimization, and visual merchandising for independent convenience store owners. I will also touch on some frequently occurring issues that independent store owners face and include some keys to succeeding in the industry.