The social profit world is so big that no leadership and organization are the same. Taking us into the arts and cultural sector of social profit, Kim Gaynor, the General Director of the Vancouver Opera, sheds light to its differences against other kinds of organizations. Entailing a different type of leadership, Kim shares how she handles her team and board, and also talks about keeping organization’s connection to the community and helping the people in it along a path that is not just transaction but also transformative.