How to have more fun in the workplace, get more done, and bring out the best in everyone. “Fun” was the power of “positivity” that helped catapult a small carrier into a force that changed the airline industry. Learn how these FUN -omenal™ best practices The 3-E's (Energize-Engage-Enrich) and the 3-Views (PreView. HereView. ReView) can make you FUN-omenal, too, and irresistibly attractive in your communication with others.

Are you a new member to ASHRM?  Are you a seasoned member who has not attended a conference in the past?  This podcast will explore a member’s perspective on tips for the Annual Conference New Comer or maybe you have been away from the Annual Conference and you are joining us for the first time.  Hear how one member has navigated national conference attendance.

In 2019, ASHRM aligned its ERM approach with the updated 2017 COSO Framework. But how does this framework, commonly used in the finance or accounting fields, align with our work in health care? This podcast, delivered by two of the ERM faculty, will look to answer this question and provide listeners with concepts to continue the ERM conversation within their organizations.

Risk Managers do amazing work.  Yet challenges with “doing” versus “leading” can result in being overworked, undervalued, and undefined.  This session explores strategies to address the challenges and support development as Risk Management leaders.

Cyber risk does not exist in isolation. A successful cyberattack doesn’t just threaten your organization’s protected health information or other sensitive data; cyber risk is inextricably linked to the other risks your organization faces. A successful cyberattack could trigger an enforcement action by a regulatory body, such as the Office for Civil Rights or the Federal Trade Commission. A ransomware attack could lead to business interruption and an expensive payoff to resume operations. Other consequences might include damage to your organization’s reputation, lost patients and revenues, a medical malpractice lawsuit or a negligence lawsuit against C-suite executives and board members.
Downstream, the consequences can also turn into talent acquisition challenges, higher cost of capital and higher insurance premiums. An adverse cyber event can result in serious negative financial, regulatory, reputational, and clinical consequences.
Drawing on his nearly 40 years of experience supporting hundreds of hospitals and health systems with compliance risk management and cyber risk management initiatives, Bob Chaput discusses the important collaboration between the Chief Risk Officer and the Chief Information Security Officer in developing a more comprehensive enterprise cyber risk management strategy for securing healthcare data, system and devices that is part of the organization’s broader Enterprise Risk Management program.

The American Hospital Association has launched its new People Matter, Words Matter poster series to help combat behavioral health stigma in health care settings by encouraging providers to adopt respectful, patient-centered language. In the first poster, Linden Oaks Behavioral Health provided information on using people-first language, which primarily acknowledges the person rather than the illness or disability. This podcast discusses the first poster in the series.

In today’s healthcare environment, even without COVID-19, we have scarce resources, struggles for market share, and a challenge in the breadth and depth of services.  Since we have added COVID-19 to the mix, we are seeing more role combinations or even furloughs and position eliminations impacting risk departments.  Many risk management professionals are experiencing role expansion to include other duties or to include whole roles that were held by others.  This podcast is not only going to speak to skills that risk professionals have that can be transferred to other roles but also share experience in steps to plan for the next step in one’s career.

Behavioral Health focus is paramount in today’s ever-changing environment to ensure safe and trusted health care. Kristen and Doris developed a 3-part whitepaper for ASHRM looking at providing treatment for patients with behavioral health issues who are treated across the spectrum of care including: inpatient, outpatient, and in emergency/ambulatory care. Go to ASHRM’s website and download all 3 whitepapers for FREE!

In this conversation, we explore the definitions and impact of unconscious and implicit biases on healthcare delivery and patient safety, centering specific biases including: relation, race, gender identity and expression, sexual orientation, age, and mental health. This discussion, an adjunct to the Whitepaper series on Recognizing and Managing Bias in Healthcare, facilitates evaluation of current healthcare environments and identification of strategies, tools, and interventions to address  conscious or implicit bias in healthcare.

Join Grace, Melanie, and Tonya as they discuss some fundamental questions on documentation within medical records. Find out what risk managers and lawyers really experience on issues of documentation in medical records, suggestions on how to avoid common pitfalls, and things to keep in mind when documenting within a patient’s record.