On this episode of Why Do Pets Matter, I sat down with my dear friend Dr. Janet Hoy Gerlach, a licensed social worker and the driving force behind Ask About the Pet at the Open Door Veterinary Collective. We talked about how one small question, “Do you have a pet?”, can open the door to empathy, understanding, and better care for people in crisis.

Janet shared powerful stories about how pets ground us during difficult times, how asking about them builds trust between providers and clients, and how the Open Door team is helping make veterinary care more accessible for everyone. It’s a heartwarming, eye-opening reminder that our connection to animals truly shapes how we heal and help others.

Watch Now: https://youtu.be/4ocPQnAnbts

Guest Links:

https://opendoorconsults.org/

https://www.pethelpfinder.org/m/phf

Show Links:

https://hamiltonlawandmediation.com/

https://www.facebook.com/HLawMediation

Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1

SUBSCRIBE: https://www.youtube.com/@HLawMediation

#WhyDoPetsMatter #Podcast #VeterinaryCare #PositiveCulture #Leadership