Gina, Des Moines NM (classysoles), asked how to update her address with eBay. Lupe, Reston VA (hapachico), shared her experience with deleting active content.

Griff and Lee read "Why We Should Celebrate Small Business", adapted from an article by Barbara Weltman for PayChex.com (http://www.paychex.com). First-time caller and first-time live listener Annette, Avon OH (happy_girl_too), called with a question about listing via the mobile app.